Maintenance Support Tech I-III (Channing)

Position Information

Do you like supporting your co-workers and providing excellent customer service? Are you organized and able to perform clerical tasks? If so, come join us at TxDOT's Channing Maintenance Office as the Maintenance Support Tech. This position keeps the office running day to day, assisting with phone calls, meetings, employee onboarding, orders and procurement, data entry, timesheets, and many other essential functions. The ideal candidate is able to communicate and respond quickly and professionally via phone or email to members of the public, coworkers, and local government stakeholders. With great benefits, and a great team, TxDOT is the place to be!

*Effective 9/1/24 the salary range for this position will be updated to reflect new salary limits. Texas State Auditor's Office - Salary Schedules*

Benefits and Perks

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Low Turnover
• Retirement Pension
• Alternative Work Schedules
• Paid Leave/Holidays
• Health Premiums paid at 100% for full-time employees
• On the Job Training
• Tuition Assistance Program
• Comprehensive Wellness Program/Wellness Leave Incentives
• Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)

Position Description

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Essential Duties:

Maintenance Support Tech I

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
• Maintains radio contact with field units; responds to assists with emergency situations as required.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
• Processes receipts and invoices for payment.
• Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
• Performs other job responsibilities as assigned.

Maintenance Support Tech II (In addition to duties above)

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
• Maintains materials inventory.
• Monitors equipment mileage and service records.

Maintenance Support Tech III (In addition to duties above)

• Inputs and maintains daily production reports and compiles monthly reports for manager.
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.
• May serve as a lead worker and the related tasks
• Prepares monthly and final maintenance contract estimates.

Minimum Qualifications:

Maintenance Support Tech I-III

Education: High School Grad or Equivalent in general education.

Licenses and Certifications: Valid driver's license. This position requires driving a state vehicle.

Maintenance Support Tech II (additional qualifications)

Experience: 1 YEAR in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by fulltime or prorated parttime equivalent)

Maintenance Support Tech III (additional qualifications)

Experience: 3 YEARs in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by fulltime or prorated parttime equivalent)

Competencies:

Maintenance Support Tech I

• Some knowledge of
  • Applicable computer systems and applications
  • Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
  • Purchasing methods and procedures
  • Roadway maintenance concepts, methods and procedures
  • Inventory/stock control procedures
  • Preparing and maintaining confidential and sensitive records, files and reports
• Some skill in
  • Dealing courteously and effectively with the public
  • Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management

• Ability to
• Follow verbal and written instructions
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision

Maintenance Support Tech II-III (In addition to competencies above)

• Considerable knowledge of
  • Office management practices and procedures
  • Roadway maintenance concepts, methods and procedures
  • Applicable industry safety standards, guidelines, and specification codes
  • Purchasing methods and procedures
• Proficient skill in
  
  
  • Prioritizing and organizing work assignments

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT

• Required to wear personal protective equipment provided by employer and comply with all safety requirements.

• Must be able to report for duty within 60 minutes of notification on a 24-hour basis to respond during emergency situations.

The Texas Department of Transportation reserves the sole right in determining the level of position offered based on the applicant's work experience, skill level and all other appropriate factors, and based on business needs .