This position is being re-advertised. Candidates who have previously submitted an application and were referred to the hiring manager are still being considered and do not need to reapply.

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to about 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

Our Water Distribution division is looking for a Maintenance Technician to join our team. Maintenance Technicians are devoted to completing hands on repairs and installations on a wide variety of assets (water mains, services, valves, fire hydrants, etc.) within our water system and providing excellent customer service. The Maintenance Technician also operates trucks and equipment essential to completing these jobs for the City's distribution.

The benefits of being a Raleigh Water Maintenance Technician:

• Qualifying Maintenance Technician are eligible for training certifications that provide stipends of additional 12.5% to base pay
• Education provided to learn Water Operator standards and earn certifications
• The City will provide CDL training and license reimbursement upon passing the CDL exam
• Employer paid insurance

Work Hours:

Maintenance Technicians work a rotating after hours call schedule. Pay for being on call (standby) is 8 hours at regular pay. If called back into work, the employee is paid at the overtime rate as indicated by policy. Hours could differ based upon flexibility and seasonality, wherein availability to work a varied schedule is required for this position.

• Install's, replaces, and repairs assets such as water services, mains, fire hydrants, split services, sample stations, and auto flushers.
• Set up and break down work zones, including signage and traffic control devices
• Excavate and perform repairs on leaking, broken, or damaged system components
• Haul equipment and materials to and from job sites
• Monitor, organize, and replenish inventory of tools and parts used by crew
• Monitors and ensures safe working conditions and environment; identifies potential hazards and initiates or coordinates corrective action to maintain safety; ensures availability, maintenance and operability of safety and work-related equipment; monitors processes and activities to assure quality.
• Responds to inquiries, complaints, issues, and information requests from internal and external customers; addresses and resolves problems and complaints; monitors compliance with applicable regulations, standards, policies, and procedures.

High School Diploma or GED and two years of utilities experience or experience related to the fields listed below as shown:

• Landscaping: installer, maintenance, irrigation
• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
• Mechanic: heavy equipment, HVAC, hydraulic systems
• Farming: manual labor, equipment operating
• Moving Company: labor, truck driver
• General Municipal Worker: utility inspector
• Tech School Student: mechanical
• Firefighter: full or part-time

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

License and Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Ability to collaborate with others in team assignments and projects.
• Attention to detail and thoroughness in completing tasks
• Mechanical aptitude/good with your hands
• Mindful of doing things safely
• Organized and able to prioritize tasks
• Equipment operation
• Monitoring and maintaining required supplies, materials, and inventory.
• Performing basic math calculations.
• Occupational hazards and applicable safety principles and practices
• Customer service principles. .