The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

The Maintenance Technician position functions as the primary manual labor component of each construction crew assigned to the Repair Program within the Sewer Maintenance Division. Crews within this program are tasked with repairing deficiencies found within the sanitary sewer collection system, as well as responding to emergency calls. Regular scheduled working hours are Monday thru Friday, 6:30am to 3:00PM. This position carries with it an on-call requirement which includes 8 hours of paid standby time per on-call week, plus the potential to earn overtime pay at 1.5 times the normal hourly rate for hours worked over 40.

Staff assigned to this role will provide functions critical to completion of the following tasks:

• Daily vehicle and equipment inspections.
• Haul materials, supplies, equipment, earth and refuse.
• Maintenance and Operation of wide range of gas-powered small equipment.
• Maintains and operates heavy equipment related to utility construction projects.
• Assist with truck/supply room inventory.
• Assist crew with all other work-related tasks.

The benefits of being a City of Raleigh Maintenance Technician:

• Qualifying Maintenance Technicians are eligible for training certifications that provide stipends of additional 12.5% to base pay.
• Education provided to learn Water Distribution/Wastewater Collection Operator standards and earn certifications.
• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam.
• Performs semi-skilled or skilled general maintenance supporting City department(s) or maintenance function; selects proper maintenance tools and equipment for tasks; performs work following established safety policies and procedures and applicable codes and regulations.
• Operates and maintains assigned equipment and tools; performs inspections to ensure safe operating conditions; performs routine repairs and/or replacement of parts; cleans and performs preventative maintenance; and monitors need for replacement or advanced repairs.
• Plans, monitors and reviews inventory, resources and materials needs; initiates orders for resources based on requirements; may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services.
• Work is conducted in a crew setting primarily in an outdoors environment in close proximity to heavy equipment, vehicle traffic, and open excavations.
• Assist with setup/teardown of traffic control work zones and various safety equipment including trench boxes, hydraulic shoring, and confined space equipment.
• Complete various manual labor tasks such as cutting asphalt streets or concrete sidewalks, hand digging to locate buried utilities, loading/unloading heavy equipment, using gas powered saws to cut and remove damaged sewer pipes, installation of new sewer pipes/fittings, replacement of sewer manhole rings/covers, backfilling excavations, work site cleanup, materials hauling/disposal, and additional site restoration activities.
• Provide support to the City's emergency response in the event of inclement weather, to include support for debris cleanup after severe storms or snow and ice response for Division facilities.
• Performs other duties of a similar nature and level as assigned.

Education and Experience

High School Diploma or GED and two years of maintenance experience related to utility work or experience related to the fields listed below as shown:

• Construction: grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction
• Landscaping: installer, maintenance, irrigation
• Mechanic: heavy equipment, HVAC, hydraulic systems
• Farming: manual labor, equipment operating
• Moving Company: labor, truck driver
• General Municipal Worker: utility inspector
• Tech School Student: mechanical
• Firefighter: full or part-time

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing/Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire.

Knowledge of:

• Standard practices, methods and materials of assigned work.
• Basic mathematical concepts.
• Basic filing and record-keeping principles.
• Occupational hazards and applicable safety principles and practices.
• Uses and properties of supplies and equipment.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.

Skill In:

• Following directions and meeting standards.
• Providing attention to detail in assignments.
• Performing routine inspections to ensure safe operating conditions.
• Proofreading and error correction.
• Monitoring and maintaining required supplies, materials and inventory.
• Performing basic math calculations.
• Comprehending reference books and manuals.
• Operating assigned tools and equipment.
• Organizing and maintaining records and files.
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).
• Providing customer service.
• Utilizing a computer and relevant software applications.
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction.

ADA and Other Requirements

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Heavy Work:

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Working Conditions:

Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.