Manager 2 Experience Design

Intuit Assist for QuickBooks delivers digital expertise to Small Businesses through the use of Generative AI technologies to help with their daily accounting work. By anticipating future customer needs, business trends, and understanding external technology, our multi-disciplinary team propels the next generation of customer experiences.

We're looking for a Design Manager to lead a team that imagines, creates, and tests new Generative AI concepts and interaction models that can solve small business accounting problems. We are looking for design hackers, pragmatists, and unconventional thinkers to bridge the gap between conceptual design, emerging technologies and platform capabilities. You should be a maker and not afraid to take on complex challenges that lead to paradigm shifting ideas. You thrive in ambiguity and are a creative systems thinker. You'll be part of a design team dedicated to proving and creating game changing user experiences that will help power prosperity for our customers.

Responsibilities

• Lead initiatives of significant scope, complexity, and responsibility in creative vision, strategy, and execution; with ability to operate as both player and coach
• Solve customer problems by synthesizing behavioral information and imagining things as they might be, not as they are
• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
• Take ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners, and customers
• Strong communication (written, verbal, and visual), influence, and persuasion skills
• Directly responsible for delivering User Experience visions, UI specifications, wireframes, and prototypes
• Collaborate effectively with other designers, content strategists, product managers, engineers, and researchers
• Solicit feedback and contribute constructively to design reviews
• Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
• Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately