Description: Job Summary:

Responsible for the administrative and business management of a large department (50+ FTEs) or multiple departments ( with a total of 50+ FTEs ) providing ambulatory patient care services and the planning, development, implementation and evaluation/improvement of ambulatory care services/programs. These positions also may include responsibility for in-patient departments or areas. Through clinical nurse supervisors and/or assistant nurse managers, ensures patient care staff provides high quality, accessible, cost effective care and patient focused services to members across the continuum which comply with local, state and federal requirements; implements and maintains clinical and patient care practice standards, budgets, and staff development. Manages operations and services that add value and are integrated with nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business and organizational goals/objectives.

Essential Responsibilities:

Manages outpatient programs, services and operations and through nurse supervisor(s) and/or assistant department nurse manager(s) is responsible for the delivery of nursing services and outpatient care which are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures. Ensures that services meet members, physicians and internal clients needs in a changing, competitive health care market. Achieves integrated services across the continuum of care and manages and ensures continuous improvement of all clinical practices, services, and operations by designing and implementing systems, processes and methods to evaluate and improve patient care. Participates as part of management team in formulating, implementing and evaluating business plans/strategies and new models/methods of service delivery for ambulatory care services. Responsible for achieving both short- and long-term strategic, business and financial goals/objectives. Ensures patient care staff provide the highest quality of care and are in compliance with the Nurse Practice Act, TJC, NCQA, federal, state and local requirements. Collaborates with physicians, nursing and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal clients expectations. Acts as a patient advocate resolving patient care issues. Designs and evaluates processes to improve systems and patient care results across the continuum of care. Develops and monitors budgets and resource allocations. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. Provides for on going staff development. Develops, implements, and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met. Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department. Manages and resolves human resource, labor relations, employee and department safety/ risk management issues. Basic Qualifications:
Experience

• Minimum four (4) years of supervisory experience in ambulatory care management or other related clinical area experience.


• OR


• Minimum two (2) years as an Assistant Manager of Ambulatory Care (i.e. JC 06020)


• OR


• Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration and two (2) years of supervisory experience.

Education

• Bachelors degree required.ORA current incumbent in job code 06053 (Manager II Ambulatory Care Dept) or a current incumbent in job code 06057 (Manager I Ambulatory Care Dept).

License, Certification, Registration

• N/A

Additional Requirements:

• Demonstrated interpersonal and communication skills; knowledge of ambulatory care practices, operations and local, state and federal regulatory standards.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Masters degree preferred.

Primary Location: California,Harbor City,South Bay Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 08:30 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: South Bay Med Center - Med Ofc Admin - Subspecialty - 0806
Pay Range: $139600 - $180620 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 10 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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