Manager, Information Resources - Clinical and Basic Science Research

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we are looking for strategic thinkers who will help assure the security and compliance of UT Southwestern. With a career in our Information Technology department at UT Southwestern, you will be able to help with our mission to provide exceptional clinical care and create cutting-edge research programs as you grow your IT and security career. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a life-changing career!

Job Summary

As a member of the Information Resources (IR) team, the IR Manager plays a pivotal role in catering to the Clinical and Basic science research community at UT Southwestern. This position is responsible for the management, leadership, development, and support for a team of business analysts and developers, ensuring they are equipped to deliver high-quality service to researchers, staff and students. This position is responsible for the day-to-day operations, support and management of the following research applications critical to research administration operations: Clinical Trials Management System (Velos), Basic Science Animal Research Management System (Topaz Elements), Florence eBinder System. You will collaborate with department leaders, business stakeholders and subject matter experts to understand specific needs and initiatives and manage the design and development of solutions to ensure alignment with organizational goals and needs. This role requires you to stay informed of advancements in research technologies and tools that enhance the experience and optimize operations for the research community. This position requires someone who is structured and organized in their approach to leadership, possesses a forward-thinking/continuous process improvement mindset. Our ideal candidate has experience in Clinical Trials Management System (Velos), Basic Science Animal Research Management System (Topaz Elements) or Florence eBinder System.

Education and Experience

Minimum Requirements

• Bachelor's degree with major coursework in computer science, math, information systems, or other related field and six (6) years progressively responsible information technology experience; OR
• High school diploma or GED and eight (8) years progressively responsible and applicable information technology experience, required.
• Two (2) years in supervisory or managerial role, required.

Specific Job Duties

• Manage and lead a team of Business Analysts and developers, ensuring they are equipped to deliver high-quality service for the Research community by supporting the above referenced applications.
• Management of tasks and projects across the various applications, technical resources, and business stakeholders, as well as prioritizing incoming projects.
• Develops best practices and tools for project execution and management.
• Represent system changes at Enterprise IR Management level and Research IT subcommittees.
• Works in collaboration with other leaders to continue developing a strong and unified research technology team that supports faculty, students, administration, and research leadership.
• Provide guidance, support and professional development opportunities for team members.
• Encourage a culture of continuous learning within the team.
• Collaborate with department leaders and subject matter experts to understand specific needs for different teams and initiatives.
• Stay informed of advancements in technologies and integrate relevant tools and platforms that enhance the learning experience and/or optimize training operations.
• Establish metrics and key performance indicators (KPIs) to measure the success of training programs.
• Performs other duties as assigned.

Additional Job Duties

• Manages Information Resources section, such as Network Services, Software Systems Programming, Computer Training, etc. following university policies and procedures and using effective management, communication, and customer service skills to develop and ensure effective program.
• Develops, revises, recommends, and interprets policies and procedures for section to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
• Coordinates various projects and programs for section ensuring all tasks are completed by established deadlines and to ensure that quality customer service is provided for faculty and staff.
• Assists campus departments in assessing technical requirements that meet needs of their operation.
• Completes work specific to assigned section using appropriate technologies and communication skills.
• Supervises group of professional and/or administrative support employees.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.