(Hybrid) Manager of IT, Data Integrity and Compliance - Health Affairs Institute

Description

The Health Affairs Institute at West Virginia University is currently accepting applications for a (Hybrid) Manager of IT, Data Integrity and Compliance

About the Opportunity

West Virginia University's Health Affairs Institute is seeking candidates for two key management positions under the Director of IT, Data Integrity, and Compliance: Manager of Information Systems and Manager of Data Integrity and Compliance. Both roles are instrumental in supporting the Institute's mission to ensure data integrity, compliance, and effective management of information systems. These positions require a blend of technical expertise, regulatory knowledge, and leadership skills to advance HAI's objectives in improving healthcare data management and security. Ideal candidates will have extensive experience in IT management, data governance, or compliance roles, with a strong understanding of HIPAA and other regulatory requirements. Both positions offer the opportunity to work in a dynamic, collaborative environment with flexibility.

These roles will assist in developing and managing HAI's data management processes, policies, and procedures to support evolving operational and legal requirements. Both the Manager of Information Systems and the Manager of Data Integrity and Compliance will apply knowledge of regulatory guidelines, security policies, and technologies to support the use of data for program evaluation and research. A key function of these positions is to assist in assuring compliance with state and federal laws related to data privacy, requiring a strong knowledge of the HIPAA Privacy Rule. Another critical function is to assist in the identification of procedural risks related to the use of sensitive data, providing guidance for addressing those risks, and ensuring transparency at all levels of the organization. These positions will coordinate and work with institutional IT departments to assist in the development of new technical solutions to meet compliance requirements and define new processes and standard operating procedures to enable teams across the enterprise adhere to policy and legal guidelines and regulations. This includes identifying opportunities for automating existing processes and introducing operational efficiencies when appropriate.

HAI serves as the coordinating office for WVU's State-University partnership with the WV Department of Health and Human Services (DoHS). Ideal candidates will have work experience that aligns with the Health Affairs Institute's purpose and the mission of DoHS's Bureau for Medical Services, Bureau for Social Services, Bureau for Behavioral Health, or Bureau for Public Health, and an interest in improving the health of underserved populations, particularly rural, Appalachian populations. These positions allow for flexibility in work location, including remote work/work-from-home options. Travel to the WVU Campus in Morgantown and/or DoHS Offices in Charleston may be necessary based on organizational needs throughout the year.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

Administrative:

• Assists in designing, implementing, and managing a comprehensive data security program to ensure HAI's compliance with HIPAA and other federal, state, and university regulatory requirements related to data management and security.
• Assists in ensuring that health data analytic activities are compliant with university-level policies for the responsible conduct of research and data stewardship, as well as federal and state policies.
• Assists in the management of the data project lifecycle for all HAI projects from data ingestion through destruction.
• Assist in the identification and communication of organizational and procedural risks related to information management and the use of sensitive data and provide guidance for addressing those risks as needed.
• Assists in the implementation and management of supported technical solutions that are aligned with HAI's IT needs and goals, and in compliance with Health Sciences Center standards.
• Assists the Director of Data Integrity and Compliance with health data analytic program development and the implementation of common standards and tools to drive and facilitate the successful delivery of the data used for analysis.
• With guidance from the Director of IT, Data Integrity, and Compliance, provides support on all information management functions for the Health Affairs Institute.
• Provides input to strategic planning including new business opportunities and information management needs to the Director of IT, Data Integrity, and Compliance.
• May work closely with WVU, HSC, and HAI personnel to proactively identify and resolve issues that may adversely affect health data analytic programs and serve as a representative and liaison to HSC IT to ensure project needs are accurately and effectively communicated.
• Supports data governance and data stewardship for the West Virginia University Health Affairs Institute that defines the processes, practices, and policies related to access, sharing, and use of sensitive healthcare information.
• Investigates allegations of illegal or improper activities related to the handling or release of protected data.
• Identifies and recommends corrections to specific and systemic problems identified.
• Assists in providing training on appropriate data governance and stewardship policies to other staff at the Health Affairs Institute.
• Assists in supporting West Virginia University faculty, staff, and students in accessing necessary data resources for independent research or state-sponsored program evaluations and other initiatives.
• Manages special projects related to office improvement initiatives for information management or personnel as assigned.
• Acts in other matters and capacities as delegated by the Director of IT, Data Integrity, and Compliance.

Program Management:

• Responsible for tracking progress of plans and coordinating with technical subject matter experts to assure that project expectations are met.
• Responsible for managing and coordinating day to day productivity and task management.
• Serves as the direct contact to all parties, including the Program Development and Management Office. The program manager will be accountable for meeting all active targets and deadlines.
• Organizes and coordinates Health Affairs projects across internal departments and between external research and development partners.
• Works closely with project and HAI leadership to proactively identify risks and resolve issues that may adversely impact projects.
• Comprehends internal and external drivers that influence effective operation, management, and execution of HSC resourcing, planning, programming, and budget execution processes.
• Presents analysis and recommendation to decision makers in an organized manner, including identifying strengths, weaknesses, opportunities, and threats to evaluate operational effectiveness.
• Provides proper support for all external collaborative and contracted partners as well as Health Affairs research partners.
• May develop executive presentations for stakeholder communications on strategic initiatives progress, risks and budget results, review and analyze operational reports, summarize findings.
• Monitors compliance and ensure adherence to all policies and procedures.
• Develops integrated project plans, schedules, and risk tables. Facilitate project schedules and compile project reports.
• Facilitates project meetings.
• Maintains knowledge of professional principles, legal and/or reporting requirements affecting area of responsibility, and adhere to Project Management standards.
• Constantly monitors and project progress coordinating with technical experts to ensure progress is on schedule as planned and mitigates any project lag in the schedule applying project management principles to do so.
• Prepares project status and progress reports as required and keep the team, management, and designated others informed in a timely manner of any emerging project risks or other issues.
• May conduct periodic meetings to assess performance, update new procedures, and evaluate current programs related to Health Affairs

Qualifications

• Bachelor's degree in information systems, Computer Science, Health Informatics, or a related field. A master's degree is preferred.
• A minimum of three (3) years of experience in the following:
  • Experience in a data protection, risk management, compliance or IT role
  • Experience training other personnel preferred
  • Experience with data visualization tools, power applications and programming languages are advantageous.
  • Experience in building, implementing, and supporting data governance or data management activities, a plus.
  • Experience in business development, client relationship management, or related roles is preferred.
• An equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills and Abilitie

• Ability to project and maintain a positive and collaborative attitude.
• Knowledge of health data analytics.
• Knowledge of data privacy.
• Understanding of the synergy between academic, clinical, governmental, and private sector systems for purposes of healthcare related initiatives and models.
• Basic knowledge and experience of healthcare systems, including issues related to healthcare access, payment, quality, and patient safety.
• Basic knowledge of data collection and analysis methods for public health or research purposes.
• Knowledge of honest broker services and models
• Ability to understand and apply complex legal language and terminology
• Ability to articulate complex information to technical teams, leadership, and customers across disciplines.
• Strong written and verbal communication and documentation skills
• Excellent diplomacy, facilitation, and communication skills
• Ability to collaborate with diverse stakeholders
• Ability to problem solve in complex environments
• Ability to consistently exercise sound judgment and initiative
• Ability to work effectively in a cross-functional team environment as well as work independently
• Discretion, confidentiality, tack, and ability to deal with sensitive data involving Protected Health Information (PHI), Research Health Information (RHI), and Personally Identifiable Information (PII).
• High level of professionalism and high moral and ethical standards in all activities
• Understanding of state and federal regulations governing sharing of sensitive data elements
• Knowledge of common database systems and methods for database interaction preferred
• Knowledge of cyber security concepts, practices, and technologies preferred
• Strong critical thinking and problem-solving skills to lead working groups, manage complex information, assess problems, and develop solutions. Ability to demonstrate excellent judgment, attention to process, and detail

Preferred Qualifications:

• Knowledge of relational databases, data warehousing concepts, and big data technologies
• Experience with data protection, risk management, or compliance in a healthcare setting
• Strong understanding of data privacy laws and regulations, including HIPAA
• Proven ability to manage complex information systems and data governance frameworks
• Experience with data analytics and the application of data for research and program evaluation.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Effective communication skills for diverse stakeholders.
• Ability to work independently and collaboratively in a cross-functional team environment.

• Certifications such as CISSP, CISM, PMP, or similar are advantageous.
• Valid Driver's License and ability to travel on an intermittent basis if/when required.