Manager of Operations

System One is actively seeking a Manager of Operations for a permanent position located in Broken Arrow, OK.

This Manager of Operations is responsible for operations of a multi-location distribution and assembly business. As a Manager of Operations, you are responsible for overseeing the day-to-day activities of the organization to ensure that everything runs smoothly and efficiently. You are a key player in the success of the organization, working closely with other leaders to develop and implement strategies that drive growth and profitability.

Essential Job Functions:

• Develops and implements strategies that ensure the organization runs efficiently and effectively.
• Manages a team of employees and ensures they are working towards organizational goals and objectives.
• Provides guidance and feedback to help employees improve their performance and reach their full potential.
• Tracks employee progress towards development goals and provide feedback and support as needed using our performance management system.
• Analyzes data and performance metrics to determine areas of improvement and make recommendations to senior management.
• Develops and implements policies and procedures that ensure the organization operates within legal and ethical guidelines.
• Ensures that the organization delivers products and services that meet or exceed quality standards.
• Builds relationships with internal and external stakeholders, such as peers, customers, other SSCs, and Swagelok Company.
• Identifies and manages risks that may impact the organization's operations and implements strategies to mitigate those risks.
• Leads change management initiatives to ensure the organization can adapt to new business models and market conditions.
• Develops and manages operational budgets to ensure that resources are allocated effectively and efficiently to achieve organizational goals.
• Participates in strategic planning and helps to develop the organization's long-term goals and objectives.
• Plans and coordinates the day-to-day activities of the organization, ensuring that everything runs smoothly.
• Demonstrates a complete and thorough understanding of local company policies, strategies, our quality system (SQS), employee manual and corporate policies.

Education and Experience:

• Bachelor's degree preferred.
• Minimum of 5 years previous experience serving in a leadership position with proven success in progression of responsibility.
• Proficient in Microsoft Office 365 - Outlook, Excel, Word, Power Point
• SAP - Preferably Business One / Customer relationship management software - CRM
• General understanding of data analysis and business intelligence reporting
• Must be able to work in a team environment.
• Must be detail oriented and organized, with the ability to manage a variety of tasks.
• Excellent verbal and written communication skills.
• Strong project management skills, focus on results and solid business acumen.
• Previous Quality Management experience in a manufacturing setting, is preferred.

Competencies:

• Adaptability/Resilience: Recovers quickly from change or setbacks.
• Communication: Active listening style that achieves understanding, appreciation for others and expressing oneself in a clear and well-articulated fashion appropriate to audience. Excellent verbal and written communication skills.
• Customer Service: Delivering, anticipating, and maintaining professionalism with customers.
• Initiative: Acts on opportunities.
• Optimism: Always references the positives in any situation.
• Results Orientation: Gets results in a consistent and reliable manner.
• Teamwork/Collaboration: To be supportive of all company initiatives, act collaboratively with other team members and customer relationship orientation.
• Work Habits: Attention to detail, planning and organization, strong work ethic, ability to function autonomously, work with a sense of urgency.