Manager, Operations

Hickory, North Carolina

Employer: Linde Corporation
Industry: 
Salary: Competitive
Job type: Full-Time
Job Description

This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives .

Job Responsibilities:

  • Interview, hire, train, and supervise quality service representatives
  • Assist with employee files including the coordination of employee benefits and evaluations for service representatives
  • Interact with Medical Professionals in the community
  • Implement safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA
  • Knowledgeable of CIS
    • enter and extract information
  • Must be able to fill in when staffing is low
  • Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability
  • Responsible for the CHAP effort for the center
  • Organize and focus on special programs (i.e. Unit Dose, Care check, and Heartsteps)
  • Control inventory, purchasing equipment and supplies through central purchasing function
  • Implement cost controls
  • Promote effective written/verbal communication
  • Ensure the quality and safe delivery of medical equipment to patients
  • May perform equipment setups in the patients' homes
  • Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule
  • Always required to be available to the on-call staff and/or take on-call when required to provide service to patients
  • May perform Service Representatives' duties when necessary
  • Respond to all Corporate communications


Qualifications

EDUCATION and/or EXPERIENCE:

  • Minimum of three years of experience
  • Work with limited supervision
  • Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same


Physical Demands:

The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.
Created: 2024-10-15
Reference: 67223
Country: United States
State: North Carolina
City: Hickory
ZIP: 28601

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