Manager, Simulation Operations

Description:

About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org .

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Position Summary

The Manager of Simulation Operations has three primary responsibilities: simulation program operations, project management, and accreditation management. These key responsibilities support the efficient and effective operations of a busy multisite healthcare simulation program that delivers simulation services to multiple stakeholders. The Manager of Simulation Operations will maximize the program's performance by managing daily operations and implementing program strategy to meet the needs of the organization. The Manager of Simulation Operations collaborates with simulation program staff and external users in the development of simulation curriculum and advises program leadership as to what is needed to achieve high quality, safe, and consistent simulation experiences. The Manager of Simulation Operations will oversee the simulation operations specialists, and an administrative assistant.

Working at various Children's simulation sites, courses are scheduled in various venues, either in situ, simulation lab settings, or on Children's 40-foot mobile simulation bus. Reporting directly to the Director Simulation Program and indirectly to the Simulation Program Medical Director, the Manager of Simulation Operations will bring day-to-day leadership and support to an innovative program that meets the Society for Simulation in healthcare accreditation standards and the provides support for the strategic patient safety goals of the organization. Occasional off hours and weekends required.

Qualifications:

Certified Healthcare Simulation Operations Specialist (CHSOS) certification a plu

Valid Class C Driver's License for driving company vehicle. Must have a satisfactory driving history and maintain that record requiring an annual motor vehicle record check.

Valid Class B Driver's License considered a plus.

Education:

*Bachelor's degree or equivalent in education, communications, business, healthcare administration

Experience:

*Minimum three years of related experience preferably in simulation healthcare, operations, business/communication

*Experience with employee supervision, support and development

*Background includes management of multiple projects with varying deadline

*Track record of managing budget

*Experience with development of policies and procedure

*Experience with the development of standard operating procedures and/or standard work

Skills/Abilities:

*Demonstrated ability to support stakeholders with a wide range of experience with simulation concept

*Working knowledge of curriculum development with strong abilities in logistics implementation and evaluation

*Possesses strong organizational skills (organized, detail oriented, ability to multitask with competing demands) with effective prioritization and focus on thoroughness and accuracy of result

*Familiar with accreditation processe

*Excellent customer service orientation and strong interpersonal and communication skills are essential

*Possesses the ability to problem solve

*Shows tact in high stakes conversations including political savvy

*Possesses strong professional judgment using discretion with confidential matter

*Possesses excellent team building skill

*Possesses the ability to provide feedback and utilize communication techniques such as crucial conversation

*Ability to work independently and as a team

*Strong PC skills including full abilities in Microsoft Word, PPT, OneNote and the ability to do basic Excel data manipulation

*Requires occasional availability outside the normal work day and rare weekends and overnight travel

Physical Demands

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The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children's Minnesota.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.