Manager, Triton CORE-Mobile Crisis Response - 131706

Payroll Title:
BEH HEALTH PSYCHIATRIC SUPV 2 Department:
COUNSELING & PSYCH SERV Hiring Pay Scale
$131,000 - $155,000 / Year Worksite:
Campus Appointment Type:
Career Appointment Percent:
100% Union:
Uncovered Total Openings:
1 Work Schedule:
Days, 10 hrs/day, M-Thursday or T-Friday

#131706 Manager, Triton CORE-Mobile Crisis Response
Filing Deadline: Fri 9/6/2024
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UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment : Apply by 08/28/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 09/06/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

The mission of the Student Health & Well-Being (SHW) cluster is to promote a culture of health and well-being for the student community, deliver equitable high quality innovative services, incorporate inclusive approaches, and celebrate diversity, with the goal of adoption and maintenance of healthy behaviors contributing to the academic success and personal development of all students.

The Student Health and Well-being cluster of the UC San Diego, which reports through UC San Diego Health System, plays a leadership role in creating a strong and active well-being culture that enables all students to flourish in body, mind and spirit. Under the oversight of the executive director, the SHW cluster includes the departments of Student Health Services (SHS), Health Promotion Services (HPS), Counseling and Psychological Services (CAPS) and SHW Administration.

CAPS delivers campus-based mental health services to over 43,000 registered UCSD undergraduate, graduate, and professional school students. CAPS' multicultural, multidisciplinary, and student-centered staff strives to deliver trauma informed, culturally proficient counseling and psychiatric services, psycho-educational preventive outreach and early intervention programming, consultation, research, and training opportunities.

In collaboration with Student Affairs and Academic Affairs, CAPS services support the academic mission of the University aimed at student success, retention and well-being, and works toward the maintenance of a just, inclusive and healthy living and learning environment for individuals to flourish as they pursue their academic, career, and personal goals. CAPS is accredited by the International Accreditation of Counseling Services (IACS) and the Post-doctoral Resident Training Program is affiliated with the Association of Psychology Postdoctoral and Internship Center (APPIC). CAPS is fully committed to self-examination, peer review, and quality improvement through the utilization of metrics, data, clinical outcomes, client experience measurements and feedback.

The Triton Compassionate Response (CORE) Manager supports UC San Diego Chancellor's commitment to re-envisioning campus safety and policing towards a welcoming, service-oriented, and community-centric university campus. The incumbent promotes a campus culture emphasizing fair, collaborative, and trusting community relationships, and respectful and humane methods to campus safety. The Triton CORE Manager leads with autonomy, accountability, and transparency, a multidisciplinary team of licensed clinicians, counselors and crisis intervention specialists, to achieve organizational objectives. These mental health professionals are embedded within the UC San Diego Police Department, prioritizing the well-being of the entire campus community. This team responds to crisis situations and delivers onsite, immediate and personalized mental health interventions within a framework of inclusion excellence, social justice and the aspiration to eliminate health care disparities.

The Triton CORE Manager leads a tiered mobile crisis response that at times involves deployment of two mental health providers and at others attending to such calls requires a co-response of compassionate police personnel and crisis response personnel. The Triton CORE Team are first responders in wellness checks, behavioral health crisis triage, and mental health emergencies within the campus community, reducing the role of armed officers in non-criminal calls. In coordination with the CAPS Director and CAPS Leadership Team, the Vice Chancellor of Student Affairs and Campus Life, UC San Diego Health Emergency Department and Inpatient Psychiatric Care, Neuro-Behavioral Medical Unit, the UC San Diego Department of Psychiatry College Mental Health Program, and the UC San Diego Police Department Chief or delegates, the Triton CORE Manager designs, implements and oversees the daily operations and outcomes for the UC San Diego campus. This includes workflow design and training from dispatch response to disposition, marketing strategies to ensure the campus community is able to access and utilize the services, and collaborative partnerships with relevant campus departments and local mental health resources and hospitals, stabilization and transitional units, and designated providers for ongoing care to deliver optimal level of services and safety for UC San Diego community members in crisis.

The Tritons CORE Manager is responsible for the stewardship of human, financial, and physical resources in compliance with departmental and organizational goals and objectives. The incumbent recruits, hires, trains, and supervises the Triton CORE licensed mental health professionals. The team provides rapid response and in the field, assessment, crisis management, transport and referral, using trauma informed and culturally responsive practices and interventions. Types of calls may include in the field wellness checks, 5150 evaluations, virtual and in-person crisis intervention, critical situations de-escalation, professional consultation to campus employees regarding mental health concerns, and communication with hospitals and other mental health facilities services personnel regarding transfers of care and case management. Triton CORE also provides prevention and outreach training, resources and presentations to the campus community related to mental health and stigma reduction. Triton CORE has been designed and operates in alignment with a continuum of care principles and practices.

A cover letter is required in order for your application to be considered complete.

MINIMUM QUALIFICATIONS

• Unrestricted California license to practice.
• Current BLS upon hire.
• Six years of related experience, education/training, OR an advanced degree in related area.
• Minimum 5 years licensed clinical experience incorporating evidence- based and informed psychological practices.
• Minimum 3 years supervision and management experience.Demonstrated ability to carry out effective, trauma informed, and culturally responsive field work with the campus police and security officers.
• Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.Experience with rapid screening and assessment and diagnosis towards development of appropriate interventions and level of care while working under pressure.
• Demonstrated ability to carry out effective, trauma informed, and culturally responsive field work with the campus police and security officers. Advanced knowledge in race-based trauma, systems of oppression and social justice.
• Demonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.
• Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.
• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Organizational skills for coordinating staff schedules and unit operations.
• Ability to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.
• Advanced interpersonal skills to build relationships, drive culture change, and collaborate with campus leaders and law enforcement
• Demonstrated ability to actively foster a positive, welcoming climate, and value, include and support all in the UC San Diego community. Demonstrated commitment to diversity, equity and inclusion to foster the best possible working and learning environment.
• Demonstrated commitment and ability to acknowledge, advocate and support the efforts to dismantle structural racism and divisive biases based on race, ethnicity, sex, gender identity, age, disability, sexual orientation, religion, and political beliefs.
• Advanced ability to develop and present educational programs and / or workshops. Proven ability to develop and implement culturally proficient, responsive, and effective outreach programs and provide consultation, mental health promotion, and preventative psycho-educational outreach services.
• Working knowledge of human resources management practices and policies.
• Knowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.
• Ability to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of organization's patient record system to teach others.
• Ability to at all times adhere to UCSD Health Medical Center (C.A.R.I.N.G.) Standards of Performance, and demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others. All staff members are required to uphold the UCSD Principles of Community and to promote a positive and collaborative team environment.
• As appropriate, submit incident reports into the UCSD SHW Incident Report System, RL Datix or current system in use, to report near-misses, process problems or patient or employee injury events. Attend required trainings and refreshers for use and proper steps to follow.
• Ability to use discretion, maintain utmost confidentiality and comply with all requirements in use of computer systems and access to any and all patient, student, employee and University data, in electronic and hard copy formats, in compliance with University, state and federal guidelines, including, but not limited to Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA).

PREFERRED QUALIFICATIONS

• Licensed in a psychiatric behavioral health discipline preferred.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check and pre-employment physical.
• Must successfully complete credential verification and background check in order to be granted practicing privileges.
• Must work evenings, weekends, holidays, and as needed, for after-hours emergency coverage.
• Must work on campus from various locations, with ability to telecommute for work, if/when needed and operationally feasible, as determined by department.
• Occasional travel may be required.
• Must have access to reliable transportation to travel to off-site meetings and events.

Pay Transparency Act

Annual Full Pay Range: $104,900 - $198,900 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $50.24 - $95.26

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

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