Job Description:

Overall Purpose: Manages, directs, and supervises the work of a group of telesales or inside sales representatives in an inbound consumer call center who are responsible for selling and up selling the products of the Company and servicing customer accounts.

Key Roles and Responsibilities:

• Directs work activities to achieve volume expected to meet operational goals and unit and revenue objectives.
• Responsible for the daily application of Company and organizational policies and procedures.
• Monitors representatives according to documented standards.
• Provides feedback, coaching, training, motivation, and support to representatives.
• Counsels and advises representatives regarding performance and discipline.
• Makes suggestions and recommendations as to the hiring, firing, advancement, promotion, and other status changes for employees under their supervision.

Education: Bachelors Degree preferred.

Experience: The following experiences are preferred: Call Center processes and metrics, sales, coaching, leading, developing, problem solving, MS Office.

Supervisory: Yes.

Our Manager-Sales Broadband Loyalty earn between $45,000 - $89,900 USD. + $19,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

#LI-Onsite

Ready to join the team? Apply today!

Weekly Hours:
40

Time Type:
Regular

Location:
Earth City, Missouri

Salary Range:
$49,900.00 - $74,900.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.