Manufacturing Quality Assurance Specialist 503B - East Windsor, NJ

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

At Empower, the role of a Manufacturing Specialist of Quality Assurance (MQA) is pivotal in upholding our commitment to excellence in medication production. This position is integral to ensuring our manufacturing processes adhere to the highest standards of safety and quality. As an MQA, you will be at the heart of our operations, meticulously monitoring, inspecting, and sampling processes to guarantee that every product meets our stringent quality criteria. Your guidance will be crucial in empowering our manufacturing team to maintain and exceed these standards, fostering an environment where quality and innovation thrive.

In this dynamic role, you will be responsible for evaluating and managing non-conformances, ensuring that all documentation aligns with Good Manufacturing Practices (GMP), and that our manufacturing processes are executed flawlessly. By performing routine checks and verifying critical steps in the manufacturing process, you will play a key role in maintaining the integrity of our operations.

If you are passionate about making a difference and eager to contribute to a dynamic and innovative team, we encourage you to apply for the MQA position. This role offers an opportunity to work in a supportive and forward-thinking environment that values people, quality, service, and innovation. Your contributions will directly impact our ability to ensure that we remain at the forefront of the pharmaceutical industry. Join Empower and be part of our mission to expand access to quality, affordable medications that help people live healthier, happier lives.

Duties and Responsibilities

• Monitors, inspects, and samples manufacturing processes as required to ensure product safety and quality.
• Provides guidance to personnel involved in the manufacturing process as needed.
• Utilizes problem-solving and critical thinking skills to troubleshoot and resolve quality issues on the floor. This includes evaluation and disposition of non-conformances.
• Generates and releases paper GMP batch records according to the manufacturing schedule. Verifies the components, lot numbers, and expiration dates are correct in the corresponding batch record.
• Performs "rounds" through the manufacturing areas to check the following:

• Cleaning solutions for labeling/expiry
• Components in the manufacturing areas for labeling/expiry
• Checks standard operating procedures and work instructions are kept in the manufacturing area to ensure the correct version is in use.
• Checks that documentation is following Good Documentation Practices and coordinates any necessary corrections with the appropriate operators.
• Verifies the cleanroom layout has not changed (matches Environmental Monitoring Performance Qualification layout).
• Reviews cleaning logs and cleaning execution.

• Verifies critical steps in the manufacturing process, including component lot numbers/expiration dates, weight/volume, mixing, etc.
• Performs Acceptable Quality Limit inspections as required.
• Establishes and maintains effective working relationships with all personnel involved in the sterile and nonsterile manufacturing processes.
• Backup Environmental Monitoring Technician by performing environmental monitoring, gown qualification, and media fill proctoring, as necessary.
• Reviews Daily Inspection Work Order from Facilities to ensure cleanroom equipment is in service.
• Analyzes data and results to identify problem areas and recommends solutions.
• Maintains accurate documentation of Quality Assurance (QA) activities.
• Assists in the development of QA processes and procedures.
• Ensures compliance with all applicable regulations and standards.
• Maintains a safe and clean work environment.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.The requirements listed above are representative of the knowledge, skill, and/or ability required.Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices.The employee is regularly required to move about the office and around the compound campus.The employee is often required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The vision abilities required by this job include close vision.

Knowledge and Skills

• Knowledge of aseptic operations, as well as state and federal regulations/guidelines.
• Knowledge and experience with sterile and nonsterile manufacturing.
• Must have the ability to aseptically gown enter the environmentally controlled areas daily.
• Must be able to work gowned and on feet for extended periods of time in a cleanroom setting.
• Must be able to work around cleaning and disinfectant agents and NIOSH hazardous chemicals.
• Excellent attention to detail.
• Proficient in Microsoft Office Skills-Excel, Word, PowerPoint, Outlook.
• Excellent organization, prioritization skills and the ability to multitask.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications

• A high school diploma or equivalent required.
• An Associate's degree preferred.
• 2-4 years of related experience required.

Employee Benefits, Health, and Wellness

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.