As an In House Marketing Pre-Arrival you would be responsible for driving company success through performing the following tasks to the highest standards:

• Make confirmation calls and welcome calls to all future arrivals
• Answer calls from guests who have booked reservations and respond to questions concerning their upcoming vacation
• Provide Sales Agents with qualified prospects for timeshare presentations as well as event participation.
• Provides general concierge services for all members, owners, and guests by offering area information and booking activities prior to guest arrival.
• Provides information & Incentives for guests to attend a sales presentation.
• Ensures guests meets minimum eligibility for gifts as provided or promotes a courtesy tour.
• Collects tour deposits and completes required paperwork accurately and completely for each tour with reservations.

Why Team Members enjoy working with us:

• Benefits package available on DAY 1 (medical, dental, vision and more)
• Paid Time Off and sick days distributed on DAY 1
• Our Go Hilton Team Member Travel Program offers highly discounted rates at Hilton hotels for Team Members and their family
• 401(k) with HGV matching enrollment on DAY 1
• Employee Stock Purchase Program available at discounted rates
• Tuition Reimbursement
• Internal Growth opportunities and employee recognition programs
• Perks at Work discount programs on numerous items and websites
• Industry-leading training continuous support
• And so much more!

What are we looking for?

• Minimum of 1-2 years of consumer sales/marketing experience.
• Excellent interpersonal and guest relations skills.
• Ability to work a flexible schedule.
• Professional appearance and demeanor.
• Be motivated and a self-starter.
• Detailed understanding of the local area.
• Ability to prioritize multiple tasks and balance priorities.
• Ability to accept rejection in a proactive manner.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will it be like to be a Team Member with Hilton Grand Vacations?

At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.

Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.

Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Fla., Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations. The Company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel and reservation services for more than 285,000 Club Members. For more information, visit www.hgv.com and www.hiltongrandvacations.com .

EOE/AA/Disabled/Veterans