Medical Administrative Assistant 1-Family Medicine (Knoxville)
Knoxville, Tennessee
Employer: University of Tennessee
Industry:
Salary: $18.00 per hour
Job type: Full-Time
Market Range 04
Hiring Salary: $18.00/Hourly
THIS POSITION IS LOCATED IN KNOXVILLE, TNJOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Medical Administrative Assistant 1 maintains the medical records and serves as the referral coordinator for the Department of Family Medicine.
DUTIES AND RESPONSIBILITIES:
Qualifications:
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or GED. (TRANSCRIPTS REQUIRED)
EXPERIENCE: One (1) year of work experience in an office systems technology or completion of a physician office medical records management course; OR Associate's Degree in lieu of experience. (Experience in a medical office is preferred.)
KNOWLEDGE, SKILLS, AND ABILITIES:
Hiring Salary: $18.00/Hourly
THIS POSITION IS LOCATED IN KNOXVILLE, TNJOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Medical Administrative Assistant 1 maintains the medical records and serves as the referral coordinator for the Department of Family Medicine.
DUTIES AND RESPONSIBILITIES:
- Obtains appointments for Referrals and Outpatient Test scheduling; monitors the referral loop by generating and reviewing Referral and Outpatient Test Order reports.
- Verify patients' insurance coverage and adhere to the insurance company's policies for scheduling tests.
- Records documents into the Electronic Medical Record.
- Obtains pre-certs for tests and schedules tests and procedures as requested by the UFP provider.
- Performs administrative duties to include patient registration, answering routine questions, telephone triage, sends/receives faxes, and general office duties.
- Serves as a medical records clerk for the department.
- Processes medical records requests including other doctor's offices, HEDIS audits, and risk adjustment audits.
- Assists with referral appointment scheduling when needed.
- Performs other duties as assigned.
Qualifications:
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or GED. (TRANSCRIPTS REQUIRED)
EXPERIENCE: One (1) year of work experience in an office systems technology or completion of a physician office medical records management course; OR Associate's Degree in lieu of experience. (Experience in a medical office is preferred.)
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of all HIPAA regulations.
- Ability to determine if an authorization is HIPAA compliant.
- Knowledge of electronic health records and Centricity Practice Solution.
- Strong customer service skills on the phone and with patients in the office.
- Ability to multi-task between scanning documents into the electronic medical record and handling phone calls or helping employees and patients with medical records questions or issues.
Created: 2024-08-22
Reference: 24000001PE
Country: United States
State: Tennessee
City: Knoxville
ZIP: 37918
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