Medical Applications Specialist (QA/Training)

Oklahoma City, Oklahoma


Employer: Federal Aviation Administration
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time

Summary

This position is within the FAA, Aviation Safety (AVS), Office of Aerospace Medicine (AAM), Civil Aerospace Medical Institute (CAMI), Aerospace Medical Certification Division (AAM-300), Medical Review and Appeals Branch (AAM-310). The Office of Aerospace Medicine develops and manages medical programs in support of Aviation Safety.

This job is open to

  • Internal to an agency

    Current federal employees of this agency.


Clarification from the agency

Open to current permanent FAA employees within AAM.

Duties

Incumbent performs multiple, varying, and complex assignments under the minimal direction of a supervisor/manager. Applies experience and comprehensive subject matter knowledge of the regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material required in the examination and processing of Applications for Airman Medical Certificates. Performs quality assurance duties and trainer responsibilities for the Medical Review and Appeals Branch (AAM-310).

Responsible for training and providing continuing education to Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations. Acts as a contributing specialist assisting with the development and maintenance of a training curriculum for Legal Instruments Examiners and other employees involved in the examination of Applications for Airman Medical Certificates submitted to the FAA under Title 14 Part 67 Code of Federal Regulations. Develops and organizes training manuals, multimedia training aids, and other training/education materials to facilitate learning. Analyzes training needs to develop new training modules/programs and/or improve existing programs. Assists management in establishing and projecting a training budget.

Performs quality/peer review of the work of Legal Instruments Examiners and other employees involved in the examination and processing of Applications for Airmen Medical Certificated using experience and advanced comprehensive knowledge of medical certification. Assures accuracy and adherence to the Federal Air Regulations, FAA medical and legal handbooks, policy orders, and managerial approved reference material. Analyzes data gathered during the quality/peer review process. Identifies error trends, deficiencies, and opportunities for process improvement. Develops a plan to improve deficiencies and eliminate errors. Reevaluates to determine if the improvement plan was effective in improving deficiencies and eliminating errors. Provides feedback and the corrective action required to the Legal Instruments Examiner and/or employees being peer reviewed.

Examines, processes, and adjudicates applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the Federal Aviation Administration (FAA) under Title 14 Part 67 Code of Federal Regulations with minimal supervision. After examining the medical application and supporting medico-legal information, independently makes a decision to either: a) issue a medical certificate with the appropriate restrictions and limitations, b) withdraw a Special Issuance Authorization, c) deny/disqualify the application for a medical certificate, d) request additional medico-legal information if needed to determine an applicant's eligibility and qualifications, e) when required, elevate the casefile to a medical officer for review.

Contacts are both internal and external. Internal contacts include managers and employees in various organizational units, major subdivisions, LOBs/SO to share information, provide training, data/or written analyses. External contacts include stakeholders in other federal agencies, other FAA offices and employees, aviation medical examiners, applicants for a medical certificate or their advocates, and members of congress to discuss routine matters such as explaining regulations and policies and developing project scenarios.

Identifies, plans, and organizes available resources to accomplish assignments, projects, and other work activities. Makes optimal use of resources to complete activities within established schedules with minimal review using extensive knowledge and expertise.

Develops and recommends approaches to address current and anticipated problems and issues. Works with managers and professionals to jointly solve problems.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Successful completion of a security investigation may be required.
  • A one-year probationary period may be required.
  • Please Review Required Documents & Additional Information.


Qualifications

BASIC REQUIREMENTS

To qualify for this position at the FV-I (FG/GS 13) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-H (FG/GS 12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled, and that is typically in or related to the work of the position to be filled.

SPECIALIZED EXPERIENCE includes: experience teaching and/or delivering adult instruction; experience with public speaking and presentations; experience developing course curriculum or experience with ISO 9000, Six Sigma, or any other quality/process improvement techniques; medical experience reviewing documents in case files/medical records for completeness and accuracy; using a variety of legal or regulatory references for document verification; examine and adjudicate airman applications for medical certification.

Applicants should provide examples of specialized experience in their work history.

AND

In addition to the minimum qualifications, the following has been determined to be a selective factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration.
  • SELECTIVE PLACEMENT FACTOR (SPF): Candidates must demonstrate evidence of having skill in examining documents that denote the diagnosis and treatment of disease, injuries, and deformities and includes prescription and over-the-counter medicines and pharmaceuticals within their resume. Candidates who do not possess the SPF are rated ineligible/not qualified and will not receive further consideration for the position.

IMPORTANT: Ensure that your work experience supports your Knowledge, Skills and Abilities (KSA) answers. Your answers and associated work experience will be evaluated further to validate whether the answers that you selected are appropriate.

Education

EDUCATION

See Qualifications.

KSA INFORMATION

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities (KSA); Leadership and Management Dimensions; and Other Factors in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

NOTES

1) Some, all, or none of the applicants may be interviewed.

2) Positions may be filled within AAM-310.

3) All applicants MUST apply online to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.

4) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits

5) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

6) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com

7) To confirm receipt of emailed documents, please contact Ryan Cappadony at ryan.cappadony@faa.gov.

Links to Important Information: Locality Pay, COLA

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Standard Form (SF) 50 required, supplemental documentation will be accepted in combination with your online application and must be uploaded USAjobs or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. Failure to do so may result in loss of consideration. All submitted documents should reference the announcement number.

    If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

    If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

    IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

    We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

    Please ensure EACH work history includes ALL of the following information:
    • Job Title (include series and grade if Federal Job)
    • Duties (be specific in describing your duties)
    • Employer's name and address
    • Supervisor name and phone number
    • Start and end dates including month and year (e.g. June 2007 to April 2008)
    • Full-time or part-time status (include hours worked per week)
    • Salary

    Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

    You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

    Agency contact information

    Ryan Cappadony

    Phone

    1 (405) 954-4156

    Email

    ryan.cappadony@faa.gov

    Address

    Federal Aviation Administration

    AAC Regional HR Services Branch

    6500 S. Macarthur Blvd, HQ Room 155

    AHF-S210

    Oklahoma City, OK 73169

    US

    Next steps

    Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

    For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

    Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

    All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request


Required Documents

Standard Form (SF) 50 required, supplemental documentation will be accepted in combination with your online application and must be uploaded USAjobs or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. Failure to do so may result in loss of consideration. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Ryan Cappadony

Phone

1 (405) 954-4156

Email

ryan.cappadony@faa.gov

Address

Federal Aviation Administration

AAC Regional HR Services Branch

6500 S. Macarthur Blvd, HQ Room 155

AHF-S210

Oklahoma City, OK 73169

US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Created: 2024-09-08
Reference: 808237000
Country: United States
State: Oklahoma
City: Oklahoma City
ZIP: 73012