Facility Profile

TGH is the area's only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children's Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region's leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Job Summary

Under general supervision of the department manager and Office Supervisor, the Medical Assistant Technician (MAT) 3 follows established policies, procedures and professional guidelines. Gathers and records all necessary information in the process of generating a hospital account. Responsible for interviewing patients to confirm or obtain demographic and confidential clinical and financial information, necessary to accurately and efficiently register, verify insurance eligibility, collect patient copayments and identify those services that require an insurance authorization. Able to identify and explain forms that require the patient's signature. Provides clinical support such as assistance with medical procedures, cleaning of equipment, filing of records, retrieval of information, and performance of screening examinations. Job duties are in accordance with the mission, vision and values of Tampa General Hospital.

Qualifications

Required Skills

• High School diploma or GED. Graduate of Medical Assistant program or three years of experience required.
• Medical Assistant Technician Certification Required.
• Completion of Patient Access Specialist 1 Competency-Based Orientation.
• BLS certification required upon hire or completion through internal training prior to release for clinical duties.