Job Title: Medical Assistant I

Medical Practice Office

Non-Exempt

BENEFITS:

• No Nights, Holidays, or Weekends
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

PRIMARY PURPOSE:

The Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

DUTIES AND RESPONSIBILITIES:

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients' chart.
• Document the appropriate patient history in patients' chart.
• Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart
• Prepare the patient for the exam
• Assist the provider(s) during the examination.
• Perform nursing procedures under the supervision of the providers.
• Provide instructions to patient under direction of the provider(s).
• Collecting/preparing laboratory specimens and performing basic laboratory tests.
• Preparing and administering medications as directed by the provider.
• Ensure all information is complete and accurate in-patient chart.
• Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)
• Maintain adequate level of supplies in exam rooms and workstation
• Clean and disinfect exam rooms.
• Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
• OSHA, CLIA and HIPAA compliance.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Assist with completion of patient requests.
• Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
• Triage and process messages from patients and front office staff to providers.
• Completion of referral process/outpatient test scheduling, and precertification.
• Timely and accurate filing/distribution of all patient information.
• Interact with Central Billing Office as needed to resolve patient issues.
• If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.
• Other duties as assigned by the Clinical Coordinator or Practice Manager.

MA CLINICAL REQUIREMENTS:

Requirements vary by practice and could include any or all of the following

Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)

Assisting providers with exams and procedures

Administering injections and immunizations

Performing EKG and other essential laboratory procedures

Collecting patient samples (fingerstick, throat/nose swabs, urine)

Answer and triage patient phone calls and questions

EDUCATION:

Minimum: High School Diploma/G.E.D.

Knowledge of Excel, Word, Outlook and PowerPoint

YEARS OF EXPERIENCE:

Must have one of the following:

• One year of experience as an MA or CNA or other allied health experience
• Completion of an MA Externship
• Completion of SEP MA Internship
• Completion of EMT Certification Program
• Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities

LICENSES AND CERTIFICATIONS:

Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EM