• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-

workers in accordance with our Service Excellence Standards and Core Values.

• Assists in the delivery of patient care by performing tasks as delegated by physicians to facilitate high quality,

team- based, patient-centered care

• Performs tasks within appropriate, physician-approved scope of practice as requested by RN team lead, Nurse

Manager, or Department Director

• Responsible for patient intake

o Greets patients and families in a cheerful and pleasant manner to alleviate stress and tension

o Collects vital signs

o Completes medication reconciliation protocol

o Obtains patient history as directed by physician

o Records intake information in electronic medical record

• Prepares patients for examination and assists physician during exam as requested

• Prepares for outpatient procedures and assists physician with procedures as directed

• Contributes to patient's electronic medical record by documenting information collected from patient, physician, or

other members of the care team accurately and concisely

• Obtains and communicates information necessary to assist the care team with coordinating patient care and

facilitating safe, effective transitions of care

• Assists care team in pre-work, preparing appropriately for future patient appointments

• Participates in team huddles and care planning activities

• Relays messages and communicates physician orders verbatim

• Maintains clean, organized environment of care. Ensures exam rooms, procedure rooms, and shared clinical spaces

are properly stocked at all times.

• Performs actions necessary to ensure timely, efficient exam room turnover and patient flow

• Assists care team with paperwork as directed

• Administers medications (oral, intramuscular, intradermal, and subcutaneous injections, including

immunizations/vaccinations) as directed by physician or per explicit written physician protocols

• Conducts non-triage patient care/communication as directed by physician or following physician-approved

protocols and decision trees

o Explains treatment/procedures to patients

o Instructs patients about medication, special diets, and other necessary patient education items

o Telephones patient prescriptions/refills to pharmacy as ordered by physician or according to physicians

approved written protocol.

Job Requirements

Qualifications/Training:

Prefer one year experience in a physician's office or other clinical setting

Licenses/Certifications/Registrations/Education

Minimum of a High School Diploma/Equivalent from an accredited school

Certification from an accredited Medical Assistant Program

WORK SCHEDULE

Full time

JOB LOCATION

Florence, SC, United States

POSITION TYPE

Full time