Medical Assistant, Part Time - Office Support Specialist
Indiana, Indiana
Employer: Community Health Network
Industry: Patient Support
Salary: Competitive
Job type: Part-Time
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Office Support Specialist is responsible for the timely and efficient completion of select ambulatory back office workflows and responsibilities. While functioning as an active member of the team, they will serve as a liaison between the CPN practice and patients. Primary responsibilities will differ based on what sub-team the staff is assigned to. Staff may have secondary team assignments based on coverage needs, training and seasonal volume demands.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Office Support Specialist is responsible for the timely and efficient completion of select ambulatory back office workflows and responsibilities. While functioning as an active member of the team, they will serve as a liaison between the CPN practice and patients. Primary responsibilities will differ based on what sub-team the staff is assigned to. Staff may have secondary team assignments based on coverage needs, training and seasonal volume demands.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
- Diploma from a Medical Assistant program OR a high school diploma + 1 year of Medical Assistant experience in physician practice.
- Medical Assistant certification required
- Afterhours Inbasket Team - Complete and/or prepare patient refill requests using network refill policies and protocols. Prioritize and complete patient call messages. Completes medication prior authorization requests electronically Prioritize mychart advice messages Communicate normal results with patients during specified call hours. Inbasket items as assigned
- Pre-Visit Planning Team - Complete a chart review on selected patients, gathering all necessary information prior to contacting the patient. Verify patient information by interviewing patient, recording medical history, and confirming purpose of visit. Obtain lab, testing, and procedure results from outside sources and appropriately documents external results. Monitor and follow up on voicemail accounts of team members when assigned.
- FMLA Team Preparation for form completion. Complete a chart review on selected patients, gathering all necessary information prior to contacting the patient. Obtain lab, testing, and procedure results from outside sources and appropriately documents external results. Effective communication with patient, if necessary, for completion of required form(s). Maintain compliance with Department of Labor forms as applicable. Properly navigate through the work ques Page 2 of 3 to complete encounters. Monitor and follow up on voicemail accounts of team members when assigned
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!
Created: 2024-06-18
Reference: 4990451
Country: United States
State: Indiana
City: Indiana
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