Medical Billing - Revenue Cycle - Lead/Trainer - Government & Workers Compensation-Remote or On-Site

Medical Billing-Revenue Cycle - Lead/Trainer - Government & Workers Compensation

Remote or On-Site

Starting Pay $19.00

JOB SUMMARY

The Government & Workers Compensation Lead/Trainer provides leadership and oversight to the Revenue Cycle employees to ensure an overall high level of quality, efficiency, and productivity, while affirming all departmental goals are satisfactorily met. Maintains a physically, mentally, and environmentally safe work environment for all employees. Provides a positive work environment and mentors employees by providing purpose, motivation, and direction in-order-to accomplish the department's mission.

Essential Functions/Duties

• Oversee follow up processes to ensure followed up on in a timely manner.

• Maintain a working knowledge of billing regulations and follow-up collection trends with a diverse group of national payors.

• Assure process and resources are allocated to provide required payor documentation assembly and filing in a timely manner.

• Gather, analyze, and identify billing and/or follow-up problems recommending corrective actions and procedural changes.

• Analyze work processes to maximize efficiency.

• Monitor goals and motivate employees to foster high performing teams.

• Work effectively as a member of a leadership team.

• Communicate clearly and concisely, both orally and in writing, giving presentations as needed.

Qualifications:

Required Experience

• Must be fluent in English

• Minimum three (3) years of experience in healthcare/revenue cycle billing environment

• Minimum six (6) months previous training or leadership experience or applicable experience

• Above average knowledge of Medicare, Medicare Advantage, Medicaid, Medicaid Managed Care & Worker's Compensation payors

• Minimum of two (2) years experience in a call center environment

• Proficient in Word, Excel, Office 365

• Knowledge and experience of computers and related technology at an intermediate level

Preferred Experience

• A minimum of one (1) year working in a customer service

Education

• High school diploma or equivalent

Skills:

• Knowledge of health care billing procedures, reimbursement, third party payer regulations, documentation, and standards

• Knowledge of health care billing compliance regulations

• Knowledge and understanding of payor Explanation of Benefits (EOB)

• Ability to define problems, collect data, establish facts, and draw valid conclusions with strong problem-solving skills, attention to detail, and ability to make timely decisions

• Ability to drive results, review/improve processes, and manage change

• Ability to interpret remittance advice notices/explanation of benefits

• Excellent internal and external customer service skills

• Responsiveness and a strong commitment to meeting internal and external deadlines with limited supervision

• Strong written and verbal communication skills and interpersonal skills

• Strong quantitative, analytical, and problem-solving skill

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination