Medical Front Office Administrative Assistant
Syracuse, New York
Employer: Upstate University Hospital
Industry: Administrative, Secretarial & Clerical
Salary: $16.00 - $25.88 per hour
Job type: Full-Time
Job Summary: Responsibilities include welcoming patients to the office, completecheck in process by verifying patient identity, address, ensuring thataccurate insurance and all other demographics are loaded in the EpicEMR system. Ensures prior authorizations for visits are in place priorto patient being seen. Obtain required signatures and collect
co-payments. Balance daily payment entries against daily computertotals for all activities on patient account. Discuss balances withpatients at check-in and/or check-out time. Schedule follow up and/orreferral appointments at patient check out. Responsible for managingthe No Show appointments making sure patients are not lost to
follow-up. Answer phones and manage communications with patients,providers, staff, insurance companies, and other outside entities.Effectively communicate and accurately document via Epic EMRsystem relaying messages to Physicians and Patient Care team.Manage patient schedules, incoming and outgoing referrals. Obtain
insurance authorizations for special testing and working the Epicwork queues, following up with outside offices to be sure patientsreceive their appropriate appointments. Demonstrates good verbaland nonverbal communication skills. Scanning, monitoring incomingfaxes, and other miscellaneous administrative tasks as assigned by
supervisor. Responsible for ensuring a clean and safe environmentfor patients and staff. Ability to multi-task and be organized.Maintains patient confidentiality. Ensure patient records are managedaccording to HIPAA and regulatory requirements. Work with CIOX ontimely release of information requests. Other duties as assignedwithin scope and standards of practice. Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.
Preferred Qualifications:
Computer literate, self-starter, highly motivated candidates with friendly, outgoing personality, and excellent customer service skills required. Extensive knowledge of various health insurance plans preferred. Experience as a Medical Office Receptionist within an OB GYN office preferred. Previous Epic EMR experience preferred.
Work Days:
Monday - Friday shifts will vary between 8:00 am - 5:00 pm
Message to Applicants:
Shift hours have been updated on 6/26/24
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
A sign on bonus of $1,000 will be offered to the successful candidate, 1/2 to be paid at the start of service and 1/2 to be paid after 6 months of service.
G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management
co-payments. Balance daily payment entries against daily computertotals for all activities on patient account. Discuss balances withpatients at check-in and/or check-out time. Schedule follow up and/orreferral appointments at patient check out. Responsible for managingthe No Show appointments making sure patients are not lost to
follow-up. Answer phones and manage communications with patients,providers, staff, insurance companies, and other outside entities.Effectively communicate and accurately document via Epic EMRsystem relaying messages to Physicians and Patient Care team.Manage patient schedules, incoming and outgoing referrals. Obtain
insurance authorizations for special testing and working the Epicwork queues, following up with outside offices to be sure patientsreceive their appropriate appointments. Demonstrates good verbaland nonverbal communication skills. Scanning, monitoring incomingfaxes, and other miscellaneous administrative tasks as assigned by
supervisor. Responsible for ensuring a clean and safe environmentfor patients and staff. Ability to multi-task and be organized.Maintains patient confidentiality. Ensure patient records are managedaccording to HIPAA and regulatory requirements. Work with CIOX ontimely release of information requests. Other duties as assignedwithin scope and standards of practice. Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.
Preferred Qualifications:
Computer literate, self-starter, highly motivated candidates with friendly, outgoing personality, and excellent customer service skills required. Extensive knowledge of various health insurance plans preferred. Experience as a Medical Office Receptionist within an OB GYN office preferred. Previous Epic EMR experience preferred.
Work Days:
Monday - Friday shifts will vary between 8:00 am - 5:00 pm
Message to Applicants:
Shift hours have been updated on 6/26/24
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
A sign on bonus of $1,000 will be offered to the successful candidate, 1/2 to be paid at the start of service and 1/2 to be paid after 6 months of service.
G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management
Created: 2024-09-13
Reference: 80808
Country: United States
State: New York
City: Syracuse
ZIP: 13210
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