Medical Office Coordinator, CAPS

The Department of Student Health and Wellness Counseling and Psychological Services (CAPS) at the University of Virginia is currently recruiting for a full-time Medical Office Coordinator to provide administrative support to its clinical professional personnel. The Medical Office Coordinator is responsible for the management of patient and other files and serves as the front line contact for patients and visitors by addressing concerns over the phone and greeting them in person. They check patients in and schedule appointments.

Responsibilities include:

• Maintain office files of patient records, reports, correspondence, and miscellaneous information in an organized, detailed, and accurate fashion using EHR.
• Operate general office machines and use computer applications, such as Word, Excel, copy machines, calculators, and transcription equipment.
• Promptly answer telephone calls, screen calls, and respond to routine questions in accordance with instructions of clinical professional personnel and supervisor.
• Serve as receptionist for office by professionally greeting patients, checking patients in, making appointments or proper referrals according to instructions and procedures, and preparing documents and materials.
• Monitor appointments for one or more clinical professional personnel, preparing materials and bringing pertinent items and dates to attention as requested.
• Organize incoming and outgoing mail and documents in a timely fashion.
• Perform other related administrative duties as needed.
• In addition to the above job responsibilities, other duties may be assigned.

The anticipated hiring range for this position is $20.50-22.50/hour, commensurate with qualifications and experience. This is a full-time position with UVA benefits . Employees benefits package highlights include:

• 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
• Parental and Community Service Leave
• Health plan with options to meet healthcare and financial needs available immediately
• Retirement benefits
• Tuition and professional development benefits after six months
• Employee wellness program featuring activities to earn up to $500/year.

Minimum Requirements

Education: High School Diploma or equivalent
Experience: Two years of administrative experience

Application Instructions

Please apply through the UVA job board , and complete an application online. Internal applicants please search "Find Jobs" in Workday. Include the following documents:

• A CV/resume
• A cover letter
• Contact information for three references (name, email address, telephone number, and address).

The position is open until filled and review of applications will begin in early October . Applications that do not contain all of the required documents will not receive full consideration. References will be completed via UVA's standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three is required. For questions about the application process, please contact Michele Jarman , Academic Recruiter. The selected applicant will pass a criminal background check, health check and drug screen. This position will not sponsor applicants for work visas.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.