Medical Office Receptionist - Mountain Spine - FT

Description

Greets visitors and communicates with patients and providers.

Coordinates work flow and complies records of office activities.

Completes all aspects of check-in/check-out process.

Enters and updates patient demographics and insurance information.

Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.

Complete pre-appointment checklists and prepares accordingly.

Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution ofanswering service messages.

Keeps office area neat and tidy.

Monitors and maintains log of needed office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding toincoming work requests.

Monitors and addresses all front office task buckets in a timely manner.

Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records neededand notify patient as needed.

Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers andMarket director.

Qualifications

Minimum Education

High School Diploma or equivalent - Preferred

Minimum Work Experience

Medical front office experience preferred.

Knowledge of medical terminology preferred.

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must beable to work in a stressful environment and take appropriate action.

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