General information

Job Title

Medical Receptionist | Radiology Associates of South Florida | 15120

City

Miami

Work Location Type

On-site

State

FL

Description & Requirements

Position Description & Requirements

PRACTICE OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY

Medical Secretary who is responsible for the efficient and accurate flow of communication with patients, Physicians, and other facility personnel and scheduling patient appointments.

POSITION DUTIES AND RESPONSIBILITIES

• Utilizing strong customer service, answer phone calls coming into the practice and follow -up to missed calls.
• Welcome each patient as they arrive for appointments
• Schedule patients as needed and communicate with facility employees regarding each patient.
• Schedule patient appointments and send appointment reminders and follow-ups via calls or emails.
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Scanning pertinent patient information into EMR including but not limited to patient authorizations, recent
• labs/clearances/ insurance information
• Answer patients' questions and provide assistance and directions when necessary
• Utilize medical office software to schedule new and follow-up appointments for patients
• Respond to emails timely
• Check in/ out patients , collect any applicable copays
• Verify patient insurances and obtain proper referrals

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• B ilingual (English and Spanish)
• Technological skills, familiarity with Microsoft Office
• Maintain professionalism in all areas with extra emphasis on communication
• Good organizational and time management skills
• Conflict resolution
• Strong customer service

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice : When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify .