Medical Secretary\/Health Assistant I

Description:

The Medical Secretary or Health Assistant I provides assistance in delivering high quality health care and exceptional customer service in a busy ambulatory care clinic serving the Harvard community.

Serves as the primary contact with patients and provides general administrative support to physicians, nurse practitioners, and nurses on the team.

Duties include: greeting and assisting patients at the clinics front desk, answering the clinic's telephones and routing messages to providers, scheduling and confirming clinical appointments, tracking immunization history, coordinating referrals, processing incoming and outgoing clinical correspondence, maintaining files, processing and tracking outside referrals, and managing patient flow. Perform other related duties as needed.

Required –

One to two years of previous secretarial/administrative assistant experience.

Education beyond high school.

Preferred - Graduate of a business/secretarial school or Medical Assistant program.

Experience working with an electronic medical record.

Health care/patient service experience.

Knowledge of Microsoft Office applications.

Bilingual skills.