Purpose of Position
Assists staff in the treatment and care of patients in accordance with established methods and hospital policies and procedures.

Description

1. Performs standard treatment procedures and activities (such as vital signs, preparing patient rooms for admissions, handling patient belongings, preparing, assisting or feeding patients as necessary, distributing and removing food trays, bathing, toileting, personal hygiene, ambulating, finger sticks utilizing the CCH Glucometer, etc.), as well as contraband checks under the direction of the RN in accordance with Cape Cod Hospital ("CCH") and Behavioral Health Services policies and procedures.
2. Keeps patient information confidential and respects patient's right to privacy in accordance with Cape Cod H ospital policies and procedures and State and Federal regulations.
3. Assists with providing, structuring and maintaining a therapeutic environment in collaboration with the patients, other mental health care providers and other related hospital departments such as Dietary, Environmental Services, Lab, etc.
4. Performs accountability for observation checks, meal watches, and safety checks on all patients and communicates findings to interdisciplinary team and others as appropriate.
5. Observes the patients for escalating behavior, patient interactions, or any behavior that may affect the safety of the milieu. Reports these issues to an RN immediately.
6. Assists with crisis management procedures during clinical/medical emergencies.
7. Participates in the admissions process by completing the necessary components for Behavioral Health patient to be admitted.
8. Facilitates and/or participates in occupational, recreation and patient centered programs.
9. Escorts patient to other units, program areas, other hospital departments or other locations as needed, including transport of patients in shuttle.
10. Reports observations and patient needs to the RN on duty. Gives verbal input into patient's plan of care.
11. Facilitates community meetings and clinical groups.
12. Contributes to interdisciplinary team and treatment planning.
13. Supports additional services as necessary for patient care.
14. Assists in maintaining a safe and clean environment, reporting equipment out of order, clean equipment assigned, clean and straighten bed side stands and tables, clean and maintain utility, treatment and nourishment areas.
15. Participates in Process Improvement activities.
16. Completes annual and mandated continuing education programs and training courses specific to providing behavioral health care for the population being treated.
17. Performs other work-related duties as directed or requested.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications

• Ability to read, write and communicate in English.
• High School graduate or GED.
• Bachelor's degree in Human Service field preferred.
• Successful passage of the written Cape Cod Hospital MHS exam.
• One year (recent within the past 5 years) experience as a Mental Health Worker, Mental Health Assistant, or Nursing Assistant in a psychiatric facility OR one year (recent within the past 5 years) experience in a position with direct patient care within a nursing home, group home, substance, psychiatric setting, or general hospital OR Bachelor's degree in Psychology, Sociology or Social Work .
• Must have current BLS certification.
• Crisis Prevention Intervention Training must be obtained 1 month of new position.
• Candidate must be able to demonstrate therapeutic communication with patients and the ability to de-escalate patients.
• This position requires a person with a positive attitude, who is pleasant and cooperative, committed to the team approach to patient care and displays a professional demeanor with patients, families, physicians and fellow employees.