Merchandise Intern

Overview: Join our team as a Merchandising Intern and gain hands-on experience in managing a professional sports team store and pro shop. This internship offers the opportunity to learn about inventory management, e-commerce operations, customer service, and product selection. If you are passionate about sports and retail, this is the perfect opportunity for you.

Key Responsibilities:

• Inventory Management: Assist the Team Store/Pro Shop manager in tracking and maintaining inventory levels to ensure products are adequately stocked.
• E-Commerce Management: Help manage the e-commerce platform, including updating product listings, processing online orders, and ensuring timely shipping.
• Order Fulfillment: Assist in packaging and shipping customer orders, ensuring accuracy and efficiency.
• Customer Service: Provide excellent customer service, addressing inquiries and assisting customers both in-store and online.
• Register Operations: Operate the cash register during the week and on game nights, handling transactions and managing cash flow.
• Product Design and Selection: Learn about the design process and assist in selecting new products for the team store and pro shop.
• Additional Duties: Perform other duties as assigned by the Team Store/Pro Shop manager to support store operations and enhance customer experience.

Learning Objectives:

• Gain practical experience in retail management and merchandising within a sports environment.
• Develop skills in inventory management, e-commerce operations, and customer service.
• Understand the process of product design and selection for a team store.
• Enhance your ability to manage transactions and operate a cash register.
• Learn how to effectively manage both in-store and online retail operations.

Requirements:

• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Basic understanding of e-commerce platforms and inventory management.
• Ability to work flexible hours, including evenings and weekends, especially on game nights.
• Passion for sports and a desire to learn about retail operations in the sports industry.

Preferred Qualifications:

• Previous experience in retail, customer service, or e-commerce is a plus.
• Currently pursuing a degree in Business, Marketing, Retail Management, or a related field.

Intern positions are unpaid during the week and paid on game nights. Unpaid intern positions can, and have, lead to paid internships, paid part-time positions and paid full-time positions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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