Mgr, Field Customer/Tech Training(Remote/Hybrid)

FL Home Office, Florida


Employer: CDKGlobal
Industry: Service and Support
Salary: $90000 - $108000 per year
Job type: Full-Time

  • Assess consultant talent through onsite visit collaboration and skill assessment.
  • Assist consultants with talk tracks, approach, coaching to develop comfort level with highest levels of dealership management.
  • Work with consultants to establish 2 to 3 key take-aways that can be tracked and monitored by Process and Performance Coach.
  • Promote consulting 3 touch point process.
  • Develop training plans for consultants to reach the next level.
  • Communicate, collaborate with consultant managers so that they can assist their consultants in completing training plans and improve performance.
  • Shadow new consultants on initial deliveries, set a follow-up schedule to gauge performance improvement.
  • Evaluate, designate consultant mentors for new hires.
  • Conduct new consultant orientation and onboarding.
  • Recommend training curriculum for holiday weeks.
  • Assist Senior Manager with Special Projects to include utilization assessments, high level management meetings with Enterprise, Inner Circle and Value Clients.
  • Assist in the development and documentation of Consulting process and procedure.
  • Assist with the development of new Consulting products.

Salary Range: $90,000 -108,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement


At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Created: 2024-06-09
Reference: JR6328
Country: United States
State: Florida
City: FL Home Office