Mgr, Product Management-Tech, OpsTech Solutions

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon's WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon's Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon's Air Hubs.

Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure's product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.

We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.

The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Sr. PM-T, you will oversee high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Key job responsibilities

Key job responsibilities

• Manage our product management team and develop our people.

• Set the overall product vision and direction for the Networking space.

• Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.

• Interact with customers and internal stakeholders to formulate business strategies and shape product direction.

• Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.

• Perform customer interviews and surveys, and analyze metrics.

• Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply

BASIC QUALIFICATIONS

- 3+ years of team management experience

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

PREFERRED QUALIFICATIONS

- Experience in software development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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