MISSION SUPPORT ASSISTANT (OA)

Washington, District of Columbia


Employer: Drug Enforcement Administration
Industry: Miscellaneous Clerk And Assistant
Salary: Competitive
Job type: Full-Time

Summary

This position is located in the Drug Enforcement Administration (DEA), Caribbean, Chicago, Louisville, New England, New Jersey, New York, and Washington Field Divisions.

This position(s) primary purpose is to support the Business Operations Section and Business Operations Program by providing administrative support work relating to coordination, resolution, and disposition of a variety of substantive actions and assignments essential to the direction and efficient operation of the Division.

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Family of overseas employees

    Family members of a federal employee or uniformed service member who is or was, working overseas.
  • Federal employees - Competitive service

    Current or former competitive service federal employees.
  • Individuals with disabilities
  • Land & base management

    Certain current or former term or temporary federal employees of a land or base management agency.
  • Military spouses
  • Peace Corps & AmeriCorps Vista
  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Veterans


Clarification from the agency

Status Candidates, Non-competitive, Former Federal Employees with Reinstatement Eligibility, Land & base management, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAP

Duties

The salary range for each duty location can be found on the OPM website at the following link: General Schedule (opm.gov)

As a MISSION SUPPORT ASSISTANT (OA), your typical work assignments may include:
  • Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc.
  • Performs a variety of clerical duties to include, prepares and maintains correspondence pertaining to travel, time and attendance, data processing and maintenance, personal property (accountable and non-accountable), supply management, human resource liaison assistance, records management, and TFO management.
  • Assists with managing division fleet services, including vehicles timely maintenance, service, repairs, supplement.
  • Responsible for providing technical assistance for Division's personal property.


Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify/.
  • Incumbent is subject to random drug testing.
  • Selectee may be required to serve a probationary period.
  • Employment is subject to the successful completion of a background investigation. Must be able to obtain and maintain a security clearance.


Qualifications

Applicants must meet all of the required qualification requirements described below by the closing of this announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Applicants applying for the must meet one of the following requirements:

You may qualify at the GS-06 level, if you fulfill the following qualification requirement:

One year of experience (equivalent to at least the GS-05 level or pay band in the Federal service) that includes performing the following duties:1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Performing a variety of routine clerical duties such as time and attendance management, preparation of correspondence, record-keeping, and maintenance of automated databases; and, 3) Assisting in the review and compliance with office procedures.

You may qualify at the GS-07 level, if you fulfill the following qualification requirement:

One year of experience (equivalent to at least the GS-06 level or pay band in the Federal service) that includes performing the following duties: 1) Providing administrative support functions to an office related to the operations of various programs, such as administrative, human resource liaison, internal control, logistics, fleet, personal property (accountable and non-accountable), supply management, quality assurance, records management, and Task Force management; 2) Performing a variety of clerical duties related to data processing, travel, equipment and property accountability and maintenance, data processing, fleet management and maintenance, personal property (accountable and non-accountable), supply management, human resource liaison assistance, records management, and Task Force Office management; 3) Assisting in the review and update of office procedures; and, 4) Establishing, filing, and maintaining office records in accordance with regulations and procedures.

PROFICIENCY REQUIREMENT: Applicant must be able to type 40 words per minute.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.

Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

For reasonable accommodation at the Drug Enforcement Administration, please contact the Human Resources office listed in this announcement.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions.

Recruitment and/or Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available.

If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses on the application questionnaire. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Administration and Management
  • Clerical practices and office routines
  • Technical Competence


Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.

All qualified Non-Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be well qualified for the position to receive consideration for selection priority. Candidates are considered well qualified if their knowledge, skills, and abilities (KSAs) exceed the minimum qualifications described in the announcement.

ASSESSMENT QUESTIONNAIRE: You may preview the https://apply.usastaffing.gov/ViewQuestionnaire/12429172.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

    1. Resume showing applicant's name, email address, relevant work/volunteer experience, edeucation and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.
    2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
    3. SF-50 (Notification of Personnel Action), if applicable: SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.
    4. ICTAP/CTAP - Career Transition Assistance Program documentation, if applicable. This includes copies of your agency notice (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal), most recent performance rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level and duty location.
    5. Veteran Documentation, if applicable.


    • Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.
    • If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.
    • For more veterans' preference information, visit the USAJOBS Help Center.


    1. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.
    2. ICTAP/CTAP documentation, if applicable. This includes copies of your agency notice, most recent Performance Rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
    3. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.
    4. Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.
  • How to Apply

    Prepare your application in USAJOBS

    During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

    STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.

    STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.

    STEP 3: Complete the online assessment questions.

    STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

    Alternate Application Procedures: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

    Agency contact information



    Carolyn Kohr


    Phone

    00000000

    Email

    Carolyn.A.Kohr@dea.gov

    Address

    Drug Enforcement Administration

    Do Not Send Postal Mail

    Springfield, VA 21310

    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

    We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:
    1. After applications are received.
    2. After applications are assessed to determine qualifications.
    3. After candidates are referred to the hiring manager.
    4. If selected, candidates may receive additional notifications regarding the next steps in the hiring process.

    Your status will also be updated on your USAJOBS account throughout the process.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Criminal history inquiries
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request


Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

  1. Resume showing applicant's name, email address, relevant work/volunteer experience, edeucation and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.
  2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
  3. SF-50 (Notification of Personnel Action), if applicable: SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.
  4. ICTAP/CTAP - Career Transition Assistance Program documentation, if applicable. This includes copies of your agency notice (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal), most recent performance rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level and duty location.
  5. Veteran Documentation, if applicable.


  • Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.
  • If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.
  • For more veterans' preference information, visit the USAJOBS Help Center.


  1. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.
  2. ICTAP/CTAP documentation, if applicable. This includes copies of your agency notice, most recent Performance Rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
  3. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.
  4. Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.


How to Apply

Prepare your application in USAJOBS

During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.

STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.

STEP 3: Complete the online assessment questions.

STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

Alternate Application Procedures: If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Agency contact information



Carolyn Kohr


Phone

00000000

Email

Carolyn.A.Kohr@dea.gov

Address

Drug Enforcement Administration

Do Not Send Postal Mail

Springfield, VA 21310

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:
  1. After applications are received.
  2. After applications are assessed to determine qualifications.
  3. After candidates are referred to the hiring manager.
  4. If selected, candidates may receive additional notifications regarding the next steps in the hiring process.

Your status will also be updated on your USAJOBS account throughout the process.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Criminal history inquiries
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Created: 2024-06-04
Reference: 793690600
Country: United States
State: District of Columbia
City: Washington
ZIP: 20010


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