MST Labor Commissioner's Office - Bureau of Field Enforcement (BOFE)

Sacramento, California


Employer: State Of California
Industry: 
Salary: Competitive
Job type: Full-Time

Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is made up of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.

Under the supervision of and receiving general direction from a Deputy Labor Commissioner III, in the State Labor Commissioner's Office's (LCO) Bureau of Field Enforcement (BOFE) Program and/or Private Attorneys General Act (BOFE-PAGA) program, the Management Services Technician (MST) will learn and perform the less technical semi-professional analytical tasks as it relates to the investigation and enforcement of the Industrial Welfare Commission (IWC) orders and laws covering minimum wage, overtime, workers' compensation insurance coverage, child labor, cash pay, unlicensed contractors, and other related enforcement responsibilities, in preparation for potential advancement to entry-level, professional investigatory and/or analytical positions within BOFE. The level and type of technical work will be based on the Deputy Labor Commissioner III's assessment of the MST's progress made, readiness, and level of interest.

To be considered for this Management Services Technician job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1865

About Us: Labor Commissioner's Office https://www.dir.ca.gov/dlse/

If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.

***Please ensure that your application is complete with specific AND detailed job descriptions and tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application

Travel Required

You will find additional information about the job in the Duty Statement .

Working Conditions
This position is located at:

6150 Van Nuys Blvd., Room 206
Van Nuys, CA 91401

Duties are primarily performed in a climate-controlled office setting possibly in a high-rise building; cubicle or shared work space under artificial light, utilizing computer screens and other office equipment; may drive a state vehicle for field work, trainings and other related work. While in the field, exposure to dirt, odors, noise, fumes, uneven surfaces, stairs, high-rise buildings, extreme weather conditions, and fast moving equipment may occur.

Possible Telework Opportunities ~ Successful candidates would be expected to report to the assigned office, in person, at least 2-3 times per week. Days may vary depending on operational needs.

The personal satisfaction of knowing that you impact the daily lives of wage earners in California.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • MANAGEMENT SERVICES TECHNICIAN
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-449474

Position #(s):
400-594-5278-XXX

Working Title:
MST Labor Commissioner's Office - Bureau of Field Enforcement (BOFE)

Classification:
MANAGEMENT SERVICES TECHNICIAN $3,454.00 - $4,327.00 A
$3,900.00 - $4,885.00 B

# of Positions:
Multiple

Work Location:
Los Angeles County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:

Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.
  • Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
  • Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
  • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.dir.ca.gov/

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/30/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Industrial Relations
Attn: Certifications Unit
2180 Harvard Street Suite 160

Sacramento , CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

2180 Harvard Street Suite 160

Sacramento , CA 95815

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of spelling, grammar, punctuation, modern English usage and basic Arithmetic.
  • Knowledge of principles and processes for providing quality customer service.
  • Knowledge of professional demeanor and attire.
  • Excellent interpreting skills to accurately interpret written material and numerical data.
  • Excellent writing skills to edit written material.
  • Excellent communication skills, verbal and written, to ensure quality customer service and to communicate effectively with other staff and those contacted in the workplace.
  • Excellent interpersonal skills.
  • Bilingual applicants are encouraged to apply. Excellent organizational skills to prioritize work assignments or projects.
  • Proficient computer skills (Microsoft Word and Excel, Outlook).
  • Experience interpreting applicable statutes, regulation, and policy.
  • Experience effectively managing multiple priorities.
  • Experience working with deadlines to complete work assignments.
  • Experience being part of a team to collectively accomplish a task.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.
  • Health benefits with medical, dental, and vision options
  • Sick leave, vacation leave, or annual leave options
  • Paid State holidays
  • Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program
  • Public transportation subsidy and pre-tax parking program options
  • Representation in the State of California collective bargaining process by Service Employees International Union (SEIU), Local 1000.

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
Cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.

Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.

Service - We are committed to responsibly serving the public and value their trust.

Respect - We treat others with dignity, courtesy and consideration.

Quality - We take pride in providing the public with accurate and timely services.

Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Created: 2024-09-18
Reference: JC-449474
Country: United States
State: California
City: Sacramento
ZIP: 95820