Navigating Care Scheduler

The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- Minimum of a year of Experience scheduling for physicians with multiple locations
- Proficiency in using electronic medical record (EMR) systems and scheduling software.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Customer service-oriented with a compassionate and patient-focused approach.
- High Call Volume Experience (at highest around 70-100 tickets a day - handling appointments for 2 clinics)

Nice to Have Skills & Experience
- Athena EMR System Experience
- Scheduling for an Imaging Center or Surgery Center
- Additional education or certification in healthcare administration is a plus.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.