RESPONSIBILITIES:
Provide technical support to manage large service provider network. Install, configure, maintain network services, equipment and devices. Plan and support network infrastructure. Document network problems and resolution for future reference. Provide clear technical documentation and written procedures to ensure other members of the support organization can assist in monitoring, troubleshooting and changing complex customer environments. Run network applications testing, and may also include running performance tests. Requires monitoring and troubleshooting of platform and OS based problems, network infrastructure and connectivity issues. Provide escalation support for other support organizations. Requires a thorough knowledge of networking essentials.

REQUIREMENTS:
• Requires a BS in Computer Science or Electrical Engineering
• 5+ years of relevant experience
• Willing to be part of the on-call rotation and able to work off hours when required.

PREFERRED QUALIFICATIONS:
• Professional level of hand-on experiencing with Cisco/Juniper switches and routers, Fortinet Firewall and F5 load balancers
• Experience with scripting and automation of network tasks using Ansible, Python.
• Experience with Cloud technologies such as AWS, GCP, Azure
• Certifications like CCNP or JNCIP preferrable.
• Knowledge of Cisco ACI/APIC is a plus.
• Knowledge of VMware products is a plus.
• Good knowledge of data communication concepts and technologies is required.
• Good customer service and communications skills (written and oral) are required.
• Good interpersonal skills is a required.
• Adaptable and willing to learn new technologies.
• Must have the ability to effectively multi-task.
• Hands on experience with networking and security devices is require

Regards,