Demonstrate strong technical understanding of one or more core network security technologies, including firewalls, load balancer, proxy, NAC, Cyber Protection (DDoS) and basic Cisco networking knowledge .
Tenaciously manage network security environment to ensure it is operating at optimal levels through proactive monitoring
Drive incident and problem resolution - leveraging strengths of other associates as needed to identify actions which will lead to resolution of operational issues and problems.
Consult with other technology support groups, network security engineering, and management as part of problem resolution efforts
Demonstrate strong technical understanding of core networking technologies, including routing and switching.
Successful candidates will possess:
- Knowledge of how to configure, support, and troubleshoot Palo Alto firewalls
- Solid understanding of one or more network security technologies (proxy servers, firewalls, or load balancers)
- Experience troubleshooting one or more network security technologies (proxy servers, firewalls, or load balancers)
- Palo Alto Networks Accredited Configuration Engineer (ACE) certification or equivalent knowledge
- Palo Alto Networks Certified Network Security Engineer (PCNSE) certification or equivalent knowledge
- Experience using network management tools and packet captures to resolve operational issues
- Solid understanding of routing and switching
- Basic knowledge of incident management, problem management, and change management best-practices
- Strong verbal and written communication skills due to the need to communicate extensively with remote team members and vendors
- A bias toward action, along with an internal drive for continuous improvement
- Ability to prioritize, execute tasks, and make sound decisions in high pressure situations
- Curiosity. You ask why, you explore, youre not afraid to blurt out your crazy idea. It didnt really kill the cat.
- No fear. Big, undefined problems and operational issues dont frighten you. You can work at a tiny crack until youve broken open the whole nut and then clearly explain the issue in a manner that people who arent as knowledgeable in your area of expertise can understand.
- A passion for teamwork, collaboration, and keen attention to detail
- Strong customer service orientation
- High degree of self-motivation and self-direction
- Ability to work in a fast paced, often changing environment, and find your own path in ambiguous situations
- Experience working with a large geographically distributed network environment.
This position can be located in Richmond, VA, Volo, IL or Plano, TX. Minimal travel (10%) required. This position is an operational role. As such, periodic late night maintenance work and participation in an on-call rotation will be required.

*If you're interested in this position, please email your resume to [email protected] *

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.