Job Responsibilities:
2-3 years of experience as a data center technician, or similar.
• Ability to install different types of hardware. (IE. Servers, WAP's with cabling)
• Must be able to take direction from Engineer for tasks.
• Must be comfortable with heights, working from 12' and smaller ladders, scissor and articulating boom lifts as required.
• Copper testing, troubleshooting, and termination experience. (Should be familiar on wiring schemes)
• Fiber Cabling troubleshooting experience.
• Must be able to neatly run, dress, and manage cabling.
• Knowledge of Fiber and testing equipment
• Create mass labels and apply per Port map
• Basic computer skills are required.
• Must provide own tools to include laptop, hotspot, and PPE.
• Monitoring and performing on-going maintenance on servers and network equipment.
• Providing IT support to staff and customers, as well as responding to the server and network issues.
• Protecting company data by preventing the overheating of data center components.
• Running hardware diagnostics and replacing failing parts in a timely manner.
• Collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Monitoring all network processes to ensure the smooth flow of data across the network.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Documenting processes and keeping event logs
• Understanding on the procurement of new data center equipment.
• In-depth knowledge of data center environments, servers, and network equipment.
• Extensive experience in installing, monitoring, and maintaining data center equipment.
• Exceptional ability to work as part of a team, provide IT support, and resolve errors.
• Ability to keep up with advancements in data center infrastructure and technologies.
• Proficiency in documenting network processes.
• Exceptional communication skills.
• Willingness to respond to network and server errors after hours.