Network Refresh Engineer

We are looking for a Network Refresh Engineer to support a university's central office. The engineer will be responsible for voice, data, and wireless engineering for enterprise communication systems.

KEY RESPONSIBILITIES:

Applies knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions and configurations.
In the Network Operations Center, he/she will also monitor critical processes for University's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures, and interacts with programmers and requestors to troubleshoot and resolve issues producing errors and interruptions.
Develops software and tools for optimizing network monitoring and performance.
Installs, configures, maintains, and troubleshoots network services and devices.
Interacts with customers to resolve network issues.
Performs inspections and upgrades. Develops and maintains documentation.
Monitors network performance and prepares usage and outage statistics and post-mortem analyses to document incidents and provide histories for future reference and research.
Designs system configuration.
Collaborates with others for active maintenance and future growth.
Sets policies, guidelines and best practices.
Reports on results.
This position acts as a subject matter expert on network communications and provides auxiliary support for other University IT services related issues at the customer premise.
This position can provide 24 x 7 on-call support to assist with restoring service.
Provides support without direction, and support modifications/changes to configuration.

Position tasks are generally required to be performed in-person at a university location. Remote work from home day options may be granted at department discretion.

Compensation:
$50 - $55/HR
Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 5+ years related experience
- Experience troubleshooting, testing, scripting, and coding to ensure health of network services and devices
- Bachelor's Degree in CS, CE, or related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.