Night Auditor - ZYJIA

Accurately balances all hotel income and expenses for 24-hour hotel operating period.

Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.

Balance and audit for accuracy all room and tax charges, cashier's reports, and guest and house accounts.

Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.

Transmit credit card batches.

Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur .

Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.

Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

Promote teamwork and quality service through daily communications and coordination with other departments.

May assist with other duties as assigned.

What we need from you -

High School diploma or equivalent plus some customer service experience. Some college preferred.

Basic mathematical skills are used frequently.

Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.

Must speak fluent English. Other languages preferred.

Carrying or lifting items weighing up to 50 pounds

Moving about the public areas

Communicating with other people

Handling objects, products, and computer equipment

Bending, stooping, kneeling

Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.

May be required to work nights, weekends, and/or holidays.

What we Offer ─

We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training.

Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for CA, CO, NJ, NY, WA, HI. Applicants.

Who we are

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.