NOC Technician-3rd shift

An employer is looking to add a Network Operation Center (NOC) Technician to their team in St. Louis, MO. They will be responsible for monitoring the network and filtering alerts as they arise. They will also be responsible for troubleshooting issues and hosting triage calls to remediate issues. They will manage high/critical incidents and ensure tickets are fully documented and resolved properly or escalated to the correct person.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1+ years of experience working in IT, ideally in a NOC setting
Strong analytical skills with ability to troubleshoot networking issues
Strong communication skills
Ability to work 3rd shift (9:30pm-7:30am Wednesday-Saturday)

Nice to Have Skills & Experience

Knowledge of applications, servers and how they work
Incident management/monitoring experience
Experience working in a NOC environment
Experience with ServiceNow or other ticketing systems
Experience working with Netcool or Solar Winds for monitoring
CCNA Certification
CCNE Certification
A+ Certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.