Nurse Aide (Transport Escort)

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

4:00 P.M - 12:00 A.M

Job Description

POSITION PURPOSE:

Nurse Aide Transport Escort is required to maintain patient flow by facilitating timely responses. Many revenue cycle functions reside within the responsibility of this position which can increase collectability, prevent denials related to patient demographics and positively impact our financial bottom line. Ensures safe escort by hands off- report securing patients. Acknowledges and respect patients right to privacy while receiving care.

ROLES AND RESPONSIBILITIES:
• Report to the Patient Escort office at the beginning and at the end of the assigned tour to retrieve and return rover device.
• Receive assignments via rover or from the tour dispatcher/designee.
• Introduce self to the patient, check the identification band, explain the nature of the trip, and escort the patient to and from the nursing service until the receiving department assumes responsibility for the patient.
• Transport the patient by wheelchair, stretcher, crib, bed end escort ambulatory patients Including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, clinics, discharges, and religious centers within the hospital.
• Return medical equipment, and apparatus used during transportation of patient.
• Transport bodies, fetuses, and amputated parts placing them in the morgue tray as necessary.
• Perform duties of the NATE in admitting office, when necessary.
• Accompany the discharged patients from the units to the discharge/property office and to the pharmacy for medication, then to their appropriate mode of transportation.
• Accompany all patients over the age of four years old.
• Should not leave the assigned post at the end of their tour unless relieved or authorized.

During System downtime, maintain activity Log sheet with all requests received with the following:

• Time Dispatched
• MR#
• From Unit
• To Unit
• Patient Wearing ID Band
• Patient identifiers
• Receiving Unit by Patient char

Minimum Qualifications

Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs