NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The Nurse Aide Transport Escort (NATE) is an integral part of the patient care team providing prompt, courteous, and customer-focused service to the patients, visitors, and co-workers. The NATE receives assignments from the Supervisor and/or dispatcher and is responsible for transporting patients within the hospital and for miscellaneous functions as well. The NATE contributes to service excellence by fostering collaboration among and between team members as well as ancillary departments.

Responsibilities:
- Obtains and completes patient transport assignments from a designated supervisor/dispatcher via their ROVER or manual assignments.
- Introduces self to patients, identifies patients appropriately, explains the nature of the trip, and transports patient to and from patient care areas with their belongings and medical equipment via wheelchair, stretcher, in a safe and appropriate manner. Utilizes the elevators assigned for patient use only.
- Notifies appropriate personnel upon arrival/departure of patient and/or miscellaneous items at unit/department.
- Maintains standard precautions and adheres to the isolation precautions including proper use of personal protective equipment as defined in EHR and isolation precaution signs located outside of patient's room.
- Observes proper procedures and techniques during patient transport. Monitoring patient status throughout transport, reporting any changes in patient's condition (difficulty breathing, complains of discomfort, etc.) to nursing staff.
- Obtains and maintains paperwork/chart as required with patient at all times during transport and releases chart only to authorized personnel.
- Picks up and delivers specimens and blood products to and from specified areas in a safe and timely fashion.
- Disinfects ROVER, wheelchairs, and stretchers according to infection prevention protocols.
- Documents patient transport activities including acknowledge of request, in progress status, completion of requests, and delays accordingly via ROVER. If NATE is on manual assignments, communicates each step, including delays to the dispatcher immediately.
- Performs other tasks as assigned by Supervisor or designee.

Minimum Qualifications

Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs