Job Summary
• Assists in the coordination and facilitation of patient care and hospital operations
on all shifts. Provides supervision, leadership, direction, and clinical support to
assure the delivery of safe, quality patient care. Functions as administrative
resource for hospital operations in the absence of Administration.
Education
• 4 year/Bachelor's Degree (Required)
Licenses and Certifications
• BLS - Basic Life Support (Required)
• RN-LIC - PA Registered Nurse License (Required)
Experience
• Relevant Experience (Required)
Required Skills
• Strong Communication Skills
• Strong Interpersonal Skills
• Microsoft Excel
• Microsoft Word
General Responsibilities
• Complies with all Temple University Health System policies and procedures, and
all applicable accreditation standards, laws and regulations, including those
regarding patient confidentiality such as, but not limited to, Health Insurance
Portability and Accountability Act of 1996, P. L. 104-191 ('HIPAA') and the rules
and regulations implemented hereunder.
• Adheres to and promotes Hospital Safety Standards and the Safety Management
Plan.
• Performs all job responsibilities in alignment with the core values, mission and
vision of the organization.
• Performs other duties as required and completes all job functions as per
departmental policies and procedures.
TUHS Core Competencies
• Respect
- Shows concern and consideration for others. Treats others as they would
like to be treated.
- Evokes trust in others by keeping commitments and avoiding blame.
- Is direct and truthful. Communicates clearly and openly.
- Responds to and resolves challenging situations in a calm and professional
manner.
- Contributes to achieving an environment where diversity is respected and
valued.
• Service
- Works relentlessly to achieve excellent service, and to re-establish trust if
service fails to meet expectations.
- Anticipates and responds to customers and co-workers' needs in a timely and
positive manner.
- Consistently adheres to the Service Excellence Standards.
• Quality
- Makes the extra effort to achieve excellent results.
- Takes actions to continually improve quality and safety in daily work.
- Takes responsibility for own actions; holds self and others to high ethical and
performance standards.
Job Responsibilities
• HOUSE SUPERVISOR 1:
- Assists and supports the quality and effectiveness of nursing care provided to
patients on all nursing units. The Responsibility and Accountability 'meets
standards' when:
(1) Makes daily rounds to assess the status of staff, patients and the quality
of care delivered. Reviews documentation. Acts to assure staff and patient
satisfaction and takes appropriate action when needed. Provides daily
feedback regarding staff performance. Promotes professional practice.
(2) Identifies and works to implement strategies to optimize flow of patients
through the continuum and in collaboration with other departments.
(3) Attends bed meetings and communicates with ATC to assure timely
patient flow. Supports appropriate placement during the admission and
transfer process.
(4) Promotes patient and staff safety. Supports staff follow through on safety
initiatives. Contributes to patient and staff safety.
(5) Participates in continuous quality improvement activities implementing
and communicating corrective action plans and interventions.
• HOUSE SUPERVISOR 2:
- Assists with the utilization of both material and human resources. The
Responsibility and Accountability 'meets standards' when:
(1) Supports staffing policies and procedures to assure equity and availability.
Communicates staffing policies and procedures to all staff.
(2) Monitors and promotes effective staffing. Effectively assigns Float Pool
staff based on patient care needs.
(3) Supports effective material resource management. Determines where
efficiencies can be gained through better equipment management, take
action where needed and communicates concerns to leadership.
• HOUSE SUPERVISOR 3:
- Demonstrates accountability for personal and professional competency and
growth. The Responsibility and Accountability 'meets standards' when:
(1) Formulates and achieves personal and professional goals. Participates in
relevant continuing education.
(2) Maintains active membership in professional organizations. Seeks
opportunities for life long learning around leadership and clinical acumen.
(3) Applies continuous learning to daily practice.
(4) Assures exchange of information and ideas at all levels in an honest and
respectful manner that preserves all participant's self-esteem.
(5) Establishes strong and purposeful relationships with staff, physicians,
Nurse Managers, Division Directors and other House Supervisors.
(6) Fosters a culture that supports values and rewards individual and group
achievement.
• HOUSE SUPERVISOR 4:
- Demonstrates advanced leadership skills. The Responsibility and
Accountability 'meets standards' when:
(1) Serves as a role model for leadership. Seeks out opportunities to expand
clinical and managerial knowledge base. Acts as a communication link
among staff, physicians and administrators. Works in collaboration with staff,
physicians and administrators to insure positive patient outcomes are
achieved.
(2) Strives to improve communication and relationship building at every
opportunity.
(3) Builds support for changes in direction among constituents with diverse
interest, needs and values. Role models conflict management. Demonstrates
collaborative practice.
(4) Maintains confidentiality of all information and materials of the
organization.
(5) Assures the administration of comprehensive nursing care, utilizing the
knowledge and skills necessary to provide age appropriate care.
(6) Intervenes when necessary, to assure quality care is delivered and the
safety of patients and staff is maintained.
(7) Role model's clinical and advanced managerial expertise. Seeks creative
solutions and strategies to achieve desired outcomes. Problem solves issues
with positive outcomes.
• HOUSE SUPERVISOR 5:
- Supports the development and performance of staff. The Responsibility and
Accountability 'meets standards' when:
(1) Utilizes performance management tools to improve practice.
(2) Promotes clinical and service competency.
(3) Assures clinical performance is congruent with current hospital policies
and procedures.
(4) Participates in the timely evaluation of staff.
(5) Supports orientation initiatives to assure positive clinical experiences.
(6) Coaches and mentors others in a positive and supportive manner.
Physical Requirements, Physical Demands and Work
Environment
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of this position. To request an accommodation, contact
Human Resources. TUHS is committed to compliance with federal, state, and local laws
regarding individuals with disabilities.
The Physical Requirements, Physical Demands and Work Environment of this job are
currently under review.
Please contact your Human Resources department directly if you have any questions or
require additional information.
__________________________________________________________________
All activities performed must be in compliance with Temple University Health System
policies, Equal Employment Opportunity laws, patient confidentiality, and other Federal,
State and Local Laws and regulations as appropriate. The content of this job description
is intended to describe the general nature and level of work expectations performed by
incumbents in this classification. They are not intended to be an exhaustive list of all
position duties required and performed by the incumbent in the role. Nothing in this job
description restricts management's rights to assign or reassign duties and
responsibilities to this job at any time. The organization has the right, at its sole
discretion, based on business and patient needs, to alter or change the expectations and
duties at any time. This document does not create an employment contract, implied or
otherwise.
__________________________________________________________________
For HR Admin Only
Profile ID: 00131468
Profile Description: HOUSE SUPERVISOR NE
Profile Job Codes: CH1360
__________________________________________________________________

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Located in the Chestnut Hill section of Philadelphia, Chestnut Hill Hospital is a 148-bed, community-based, university-affiliated, teaching hospital committed to excellent patient-centered care. Chestnut Hill Hospital provides a full range of inpatient and outpatient, diagnostic and treatment services for people in northwest Philadelphia and eastern Montgomery County. With more than 300 board-certified physicians, Chestnut Hill Hospital's specialties include minimally invasive laparoscopic and robotic surgery, cardiology, gynecology, oncology, orthopedics, urology, family practice and internal medicine. Chestnut Hill Hospital is accredited by The Joint Commission and is affiliated with university-hospitals in Philadelphia for heart and stroke care and residency programs.

Temple Health plans to acquire Chestnut Hill Hospital as part of an alliance with Redeemer Health and Philadelphia College of Osteopathic Medicine. The newly-named Temple Health-Chestnut Hill Hospital will be managed by Temple Health System and the transaction is anticipated to be completed by the end of 2022.

For more information, visit TempleHealth.org