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11 Center is a 12-bed Thoracic Surgery Progressive Care unit in the pavilion where we care for patients who have undergone thoracic surgery. Types of surgeries include lobectomy/VATS/pleurodesis, esophagectomy & stent for esophageal tear, pneumonectomy & lung volume reduction, tracheal resections, and radical pleurectomy/photodynamic therapy.

We are dedicated to serving our patients, their families, and each other with safety, respect, and compassion. Our priority is always to provide our patients with high quality, evidence-based practice, and patient-family centered care.

Summary:

The Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care teams, assists in maintaining the condition of the unit's physical environment; sets up equipment and supplies for selected patient care activities; moves and transports patients; performs a wide range of customer relations, complies with applicable regulatory functions; and conducts supply functions to fully support patient care activities on the assigned unit.

Responsibilities:

The support service associate is expected to promote organizational values of patient and visitor satisfaction by demonstrating courtesy and respect for patients and their families, visitors and other employees; and by working collaboratively with health professionals and staff.

Education or Equivalent Experience:

High school education or its equivalent. Attends in-service programs and staff meetings; attends regulatory agencies mandated continuing education programs; expected to perform the job satisfactorily within 3 months.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.