Nutrition Care Representative

Ada, Oklahoma


Employer: The Chickasaw Nation
Industry: 
Salary: Competitive
Job type: Part-Time

We are currently looking for a Part Time 38 Nutrition Care Representative to join our Okchamalis Unit 3 team located at the Chickasaw Nation Medical Center.

Summary:
Provides outstanding customer service through the overseeing of patient meal orders, the delivery and setting up of patient meal trays and the coordination of further patient nutrition needs.

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
* Prepares nutritious and attractive meals ensuring special nutritional needs are met
* Maintains proper sanitation and safety practices
* Educates on menu, dietary options and healthier options and answers any questions
* Review patient orders , making sure the selections comply with physician ordered modified diets
* Communicates diet order and changes to ensure that patients receive accurate and timely meals and snacks
* Sets up and breaks down the patient trays ensuring patient safety and satisfaction
* Records, modifies and delivers food using two patient identifiers according to physician diet orders
* Collaborates with nursing, identifying patients with functional impairments that may need further feeding assistance
* All other duties as assigned

Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Ability to work independently
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Define problems, collect data and establish facts
* Builds effective working relationships
* Ability to plan, organize and follow through on assignments
* Communicates verbally with team, departments, guests and management

Skills:

Experience:
Essential:
* 1 year directly related experience

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Pass general background check
* ServSafe Certification

Working Conditions:
Essential:
* Hospital or Clinic
* Potential exposure to biohazards
* May be required to assist individuals who are emotionally disturbed
* Pass pre-employment drug test
* Frequently bend, kneel, stoop, push, reach
* Hand-eye coord, reach and grasp
* Manual dexterity
* Sometimes lift and or carry up to 25 lbs
* Standing up to 100% of shift
* Walk up to 100% of shift

Created: 2024-06-22
Reference: 8920
Country: United States
State: Oklahoma
City: Ada