OCA - Data Analyst III

Job Description

The Office of Court Administration (OCA) is a unique state agency in the Judicial Branch that operates under the direction and supervision of the Supreme Court of Texas and the Chief Justice. Our mission is to provide resources and information for the efficient administration of the Judicial Branch of Texas.

To learn more about the OCA, visit https://www.txcourts.gov/oca/.

Job Description:

This position works in the Data and Research Division, which is responsible for analyzing and presenting data for Texas Judicial Branch issues and initiatives. The Data Analyst reports to the Division Manager, works with guidance from the Division Director and Chief Data Officer, and contributes to the division's judicial information functions.

This position performs moderately complex (journey-level) qualitative and quantitative data analysis and data research work related to court caseload statistics and other aspects of the judicial system. Work involves responding to requests for information, compiling and analyzing data, identifying key data quality issues, identifying trends in the data, creating dashboards and visualizations to demonstrate significant impacts/changes, preparing statistical and narrative reports, and communicating with judges, clerks, and other data sources. Work is under general supervision with limited latitude for the use of initiative and independent judgment.

Essential Job Functions:

• Identifies and interprets court data patterns and trends.
• Uses relational databases to analyze data sets.
• Evaluates data for quality issues, performs routine data checks, and follows up with clerks, judges, and OCA staff to resolve data issues.
• Responds to data, information, and research requests.
• Assists with data entry tasks as needed.
• Assists with the creation and maintenance of dashboards to display trends.
• May participate in the work of committees, task forces and other entities as directed by the Division Director.
• Performs related work as assigned and complies with all OCA policies.

Qualifications:

Minimum Qualifications:

• Graduation from an accredited four-year college or university with major course work in business or public administration, government, statistics, business analytics, or related field; may substitute four years of full-time relevant experience for required education.
• Three years of progressively responsible full-time experience in data analysis, data compilation and analysis, program evaluation, and/or research.
• Three years of experience with Excel and other software tools used to manipulate and analyze data and to produce graphs, charts, and tables.
• Experience with using relational databases and querying data.
• Experience with data querying and visualization systems such as Tableau or Power BI.

Preferred Qualifications:

• Experience in a judicial organization or knowledge of the Texas judicial system.
• Experience providing visualizations to multiple stakeholders.
• Experience writing reports to present research and analysis findings.
• Familiar with case management or customer service management systems., e.g., Odyssey, Idocket, NetData, LGS, etc.

Knowledge, Skills, and Abilities (KSAs):

• Ability to collect, compile, review, analyze, and evaluate data and to conduct qualitative and quantitative analyses.
• Ability to communicate professionally in writing and orally and to translate complex information into common terms.
• Ability to manage concurrent projects or tasks to meet deadlines and adapt to changing priorities and deadlines.
• Ability to work effectively with a wide variety of internal and external customers.
• Skill in Microsoft Office Suite.

Employment Conditions:

• Regular attendance required.
• Travel may be required.
• Operates standard office equipment, computer hardware and software.
• Employment may be remote.
• Must sit for extended periods of time.
• May talk on phone for extended periods of time.

Note:

The following Military Occupation Specialty (MOS) codes are generally applicable to this position. Army: 25B - Information Technology Specialist, Navy: CT - Cryptologic Technician Coast Guard: IS - Intelligence Specialist, Marine Corps: 0271 - Aviation Intelligence Specialist, Air Force: 1N0X1 - All Source Intelligence, Space Force: 5I0 - All Source Intel. Applicants must fully complete the summary of military experience applicable to the position to determine if minimum qualifications are met. Additional Military Crosswalk information can be accessed at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PlanningResearchandStatistics.pdf

Applications must be complete, including start and end dates of work experiences. Following a screening of applications, interviews of qualified applicants who have submitted a completed state application will be scheduled. Only applicants interviewed will be notified of their selection or non-selection.

An applicant's response to the question regarding Former Foster Youth on the state application is optional if you are applying for employment with the Office of Court Administration.

The Office of Court Administration is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services. In compliance with the Americans with Disabilities Act, any request for reasonable accommodations needed during the application process should be communicated to Human Resources. 1-800-RELAY TX (for hearing impaired).

The Office of Court Administration participates in E-Verify and will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.