Summary:

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities:

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.

• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.

• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.

• Responsible for preparing referrals and obtaining pre-certifications as required.

• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required:

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education:

HS diploma or equivalent.

Virtua welcomes all individuals, inclusive of race, sex, sexual orientation, gender identity, religion and faith, national origin, and disabilities, and we proudly look to each person's unique achievements and experiences to continue to set us apart. Our whole-hearted commitment to an inclusive, diverse, and equitable workplace enables Virtua to be here for our communities, here for our patients, here for our colleagues-Here for Good.