Office Assistant I - Lakeshore Family Health
Erie, Pennsylvania
UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers a day shift schedule of four days a week from 8 a.m. to 5 p.m., and one day a week from 9 a.m. to 6 p.m., with no weekends or holidays required. We are seeking a motivated individual eager to advance their career with UPMC and take advantage of opportunities for cross-training within the department. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
Qualifications:
Required:
Preferred:
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
- Verify patient information and records in both the medical record system and computerized scheduling system.
- Schedule, coordinate, and reschedule patient appointments, and relay necessary messages to staff and providers.
- Greet and register patients in a courteous, prompt manner, providing instructions and directing them as needed, and perform check-in and check-out functions.
- Maintain a clean and orderly waiting area, including the beverage station and reading materials.
- Prepare patient charts in advance of upcoming appointments to ensure readiness.
- Answer and screen telephone calls, take messages, provide information, and address questions about appointments and testing.
- Update physician schedules regularly, ensuring accurate patient scheduling and appointment confirmations.
- Complete required paperwork, including encounter forms and referrals, and use the computer system to support billing processes.
- Comply with all UPMC Health System policies and procedures, maintaining strict confidentiality of medical records and data.
- Utilize financial management system modules for scheduling, information verification, charge entry, co-payment collection, and other related tasks.
Qualifications:
Required:
- High school diploma or GED
- 1 year work experience, preferably in a medical office setting
Preferred:
- Knowledge of medical terminology
- Word processing and computer experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-09-13
Reference: 6365860891
Country: United States
State: Pennsylvania
City: Erie
ZIP: 16546
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
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