Office Assistant I - Primary Care Partners
Fairview, Pennsylvania
UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role features day shifts with a schedule of four 9-hour days and one 4-hour day each week, with some travel required. We are seeking a dedicated individual committed to ensuring an exceptional patient experience and who is reliable and dependable. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
Qualifications:
Required:
Preferred:
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities:
- Verify patient information and records in the medical record and computerized scheduling systems to ensure accuracy.
- Schedule, coordinate, and reschedule patient appointments, and relay relevant messages to staff and providers.
- Greet and register patients courteously, provide necessary instructions and directions, and handle check-in and check-out processes.
- Maintain a clean and organized waiting area, including the beverage station and reading materials, for patient comfort.
- Prepare patient charts in advance of appointments to ensure efficient and effective care.
- Answer and screen phone calls, take messages, and provide information about appointments and testing.
- Update and manage physician schedules, ensuring accurate patient bookings and appointment confirmations.
- Complete required paperwork such as encounter forms and referrals, and use the computer system for billing-related tasks.
- Adhere to UPMC Health System policies and procedures, ensuring strict confidentiality of medical records and data.
- Utilize financial management system modules for scheduling, information verification, charge entry, co-payment collection, and reconciliation.
Qualifications:
Required:
- High school diploma or GED
- 1 year work experience, preferably in a medical office setting
Preferred:
- Knowledge of medical terminology
- Word processing and computer experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-09-13
Reference: 6365843701
Country: United States
State: Pennsylvania
City: Fairview
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
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