Office Assistant I - Primary Care Partners

Fairview, Pennsylvania


Employer: UPMC Senior Communities
Industry: Hospital
Salary: Competitive
Job type: Full-Time

UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role features day shifts with a schedule of four 9-hour days and one 4-hour day each week, with some travel required. We are seeking a dedicated individual committed to ensuring an exceptional patient experience and who is reliable and dependable. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:
  • Verify patient information and records in the medical record and computerized scheduling systems to ensure accuracy.
  • Schedule, coordinate, and reschedule patient appointments, and relay relevant messages to staff and providers.
  • Greet and register patients courteously, provide necessary instructions and directions, and handle check-in and check-out processes.
  • Maintain a clean and organized waiting area, including the beverage station and reading materials, for patient comfort.
  • Prepare patient charts in advance of appointments to ensure efficient and effective care.
  • Answer and screen phone calls, take messages, and provide information about appointments and testing.
  • Update and manage physician schedules, ensuring accurate patient bookings and appointment confirmations.
  • Complete required paperwork such as encounter forms and referrals, and use the computer system for billing-related tasks.
  • Adhere to UPMC Health System policies and procedures, ensuring strict confidentiality of medical records and data.
  • Utilize financial management system modules for scheduling, information verification, charge entry, co-payment collection, and reconciliation.


Qualifications:

Required:
  • High school diploma or GED
  • 1 year work experience, preferably in a medical office setting

Preferred:
  • Knowledge of medical terminology
  • Word processing and computer experience

Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Created: 2024-09-13
Reference: 6365843701
Country: United States
State: Pennsylvania
City: Fairview

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000


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