Summary

We are hiring for an Office Assistant.
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At Deaconess HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
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​We strive to offer benefits that reward the whole you!​
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• employee wellness programs
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• flexibility for true work-life balance
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• holidays & paid time off
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• continuing education & career growth opportunities
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• company-wide support & resources to help you achieve your goals
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​Take your career to a new level of caring. Apply today!

Responsibilities

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• Assists ED, CD, PCM, and Office Manager with routine clerical/office tasks, answers telephone calls, records messages, and delivers messages.
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• Creates patient Admit/ROC/Recert packets as needed.
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• Pulls, reviews, and follows up on reports of orders recert and unverified visits.
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• Assists in the referral to admission process as needed.
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• Responds timely to all communication.
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• Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate.
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• Completes Discharge chart reviews, performs Medicare Claims Audit and EOE for non-Medicare clients.
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• Reviews and processes workflow as appropriate and assigned.
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• Processes orders to/from physician and tracks for timely receipt.
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• Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.)
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• Preforms scheduler duties as assigned.
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Education and Experience

The Office Assistant assists leadership with routine clerical/office and computer related tasks to include but not limited to filing, scheduling, and data entry, including processing workflow tasks as assigned.
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• Assists with routine clerical/office tasks, answers telephone calls, and delivers messages.
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• Pulls, reviews, and follows up on reports of orders recert and unverified visits.
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• Maintains an up-to-date medical record by scanning documents timely and completing EOE audits as appropriate.
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• Completes discharge chart reviews, performs audits, processes orders to/from physicians, and tracks for timely receipt.
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• Communicates professionally within the organization and with external sources (physicians, patients, family members, referral sources, etc.).
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