Office Coordinator/Medical Assistant Wound Care - FT

Description

Havasu Regional Medical Center

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Where We Are:

Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

• Competitive Paid Time Off / Extended Illness Bank package for full-time employees

• Employee Assistance Program - mental, physical, and financial wellness assistance

• Tuition Reimbursement/Assistance for qualified applicants

• Professional Development and Growth Opportunities

• And much more...

Position Summary:

Administrative Functions:

• Coordinates with Center leadership to maximize daily patient census.

• Actively participates in staff meetings to support key functions within the Center.

• Greets patients and other visitors, answers and routes call to appropriate staff.

• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for providers, according to the care continuum model.

• Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.

• Collects and enters patient charges in databases.

• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.

• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.

• Coordinates/schedules ancillary testing with other hospital departments.

• Arranges for patient transportation, as needed.

• Maintains office equipment and supplies as needed, and medical supplies as directed.

Clinical Functions:

• Under the direction of the RN/Provider, provides wound-related patient care according to Basic Life Support (BLS), approved and hospital protocols, Policies & Procedures and scope of practice

• Assist in vein clinic within scope of practice after Healogics Vein Clinic training completed

• May assist with intake and discharge within scope of practice and according to hospital bylaws

• Gathers patient information.

• Gathers necessary equipment and supplies for the RN or provider.

• Reports quality of care issues to Clinical Nurse Manager

• May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training

• Communicates as needed with all team members regarding therapeutic interventions to ensure the quality of care.

• May function as a Documentation Assistant (scribe) in accordance with Healogics policy

• Performs other duties as required.

Reports to: Clinical Nurse Manager and Program Director

FLSA: Non-exempt

Qualifications

Minimum Qualifications:

Minimum Education

• High School Diploma or General Education Development (GED); Associate's degree preferred

• Graduate from a Medical Assistant program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES)

OR

• Current Medical or AZ Certified Nursing Assistant certification - to maintain throughout the duration of employment in the position

• Six or more months of related experience in an acute hospital, rehabilitation hospital, or skilled nursing unit preferred Two or more years of office administration experience, preferably in a medical setting

• Prior medical coding experience preferred

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Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

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Required Skills

Certifications:

X Basic Life Support (BLS)

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Good customer, interpersonal and communication skills, both orally and in writing

• Organization and time-management skills

• Ability to type 60 words per minute (wpm)

• Basic math skills

• Attention to details

• Ability to maintain confidentiality

• Ability to work in fast-paced environment and to work on multiple projects at the same time

• Ability to work with others and in a team environment

EEOC Statement:

Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

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